Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the team
Careem Grocery is on a mission to reinvent the way people shop for their daily essentials. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve to achieve our ambitious growth goals in this booming space.
About the Role
The Senior Quality Specialist for Fruits and Vegetables is responsible for ensuring that all produce meets the company’s rigorous quality standards from sourcing to the customer. This role involves close collaboration with suppliers, and internal teams to monitor and improve the quality of fruits and vegetables, ensuring compliance with industry regulations and customer expectations
What you’ll do
Quality Assurance and Control
- Develop, implement, and maintain quality standards and procedures for the inspection and testing of fruits and vegetables
- Conduct regular quality checks at various stages of the supply chain, including farms, warehouses, and distribution centers
- Assess and analyze quality data to identify trends, areas for improvement, and potential risks.
Supplier and Grower Management
- Collaborate with suppliers and growers to ensure they meet the company’s quality standards and adhere to industry best practices
- Conduct regular audits of suppliers, providing feedback and guidance on quality improvement
- Develop and maintain strong relationships with suppliers to foster continuous improvement and innovation
Compliance and Certification
- Ensure all products comply with food safety regulations, industry standards, and company policies
- Stay updated on changes in regulations and standards and communicate these to relevant stakeholders
Team Leadership and Training
- Lead and mentor a team of quality specialists, providing training and development opportunities
- Conduct training sessions for internal teams and suppliers on quality standards, food safety, and best practices
- Foster a culture of quality and continuous improvement within the organization
Problem Resolution:
- Investigate and resolve quality issues and customer complaints related to fruits and vegetables
- Collaborate with cross-functional teams to identify root causes and implement corrective actions
- Document and report on quality incidents, trends, and corrective actions
Innovation and Continuous Improvement:
- Lead initiatives to improve the quality and shelf-life of fruits and vegetables through innovative techniques and technologies
- Collaborate with Operations and Supply Chain teams to test and implement new products and processes
- Identify opportunities to enhance the sustainability and efficiency of the supply chain
What you’ll need
- Bachelor’s degree in Food Science, Agriculture, Horticulture, or a related field
- Minimum of 4-5 years of experience in quality assurance within the produce or food industry, with a focus on fruits and vegetables
- Strong knowledge of food safety regulations, quality standards, and certification processes
- Experience in supplier management and auditing
- Excellent analytical and problem-solving skills
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Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
