Collective Health is hiring a

Senior Quality Data Analyst

Plano, United States

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

At Collective Health, we care about creating a culture of diversity, openness, and transparency, while engaging our intellectual curiosity. The Analytics and Business Intelligence team is a cross-collaborative team working with nearly all departments in the company. We are a creative and compassionate, data-driven group of actuaries, analysts, data scientists, and data engineers. We work together on larger projects but we also spend time driving our own analyses and working directly with internal and external stakeholders.

The Senior Quality Data Analyst role must lead the team in executing on projects, and deciding on the best path for execution on analysis in collaboration with other team members. Additionally, this role requires deep problem solving skills in determining root causes and resolving issues, skills in multi-tasking across multiple priorities, and ability to work cross-collaboratively with customers and stakeholders.

What are the primary responsibilities of this role? 

  • Collaborate with Data Architect, Data Engineers, and Analytics team to develop a data quality monitoring framework
  • Collaborate with Analytics Engineering and Data Engineering on governance strategy
  • Subject matter expert on selected data domains, and an active participant in data governance, including contributing to metadata, documentation, and definitions.
  • Design and execute analyses to evaluate data quality from the perspective of completeness, consistency, and timeliness.
  • Create dashboards to track, report, and monitor data quality
  • Identify and troubleshoot data quality issues; communicate data quality issues to users as needed.
  • Demonstrate a flexible, yet precise, approach to communication adapting to both technical and non-technical audiences.
  • Contribute to an inclusive and supportive learning environment in the Analytics team through mentorship and training roles.
  • Lead in developing scalable and dynamic analytics frameworks, by identifying, scoping, and leading the execution of projects.

What are the specific tasks that will be performed and what percentage of time will the individuals in this role spend doing each task? 

(total should sum to 100)

  • (60%) Data coding and mining in SQL, python, R and/or excel
  • (20%) Meeting and collaborating with team members and other departments 
  • (10%) Running, debugging, and refining regularly scheduled reports 
  • (10%) Communicating your analytical results verbally and in writing with stakeholders

Qualifications:

  • 4+ years experience in a complex, fast-paced, quantitative environment with a high bar for attention to detail and quality of work
  • Experience planning, developing, and executing test strategy across products and platforms.
  • Led quality assurance efforts that align with product objectives and develop scalable solutions.
  • Implement and evolve QA processes to get effective test signals and scale testing efforts across multiple products.
  • Define quality metrics and implement measurements to determine test effectiveness, testing efficiency, and measure the overall quality of the product.
  • An education in mathematics, economics, statistics or other quantitative field, or equivalent experience
  • Experience in at least one coding language such as Python, SQL, R, Stata, or other data processing and analytics environment.  Strong preference for SQL.
  • Fast learner, takes initiative, and eager to own projects
  • Strong passion for learning and making things better, particularly in healthcare
  • Experience mentoring others and contributing to an inclusive and supportive learning environment
  • Above all, you are self-sufficient, intellectually curious and take ownership for everything you do
  • Someone who has shown an interest in helping others with their analytics skill set particularly in the healthcare industry
  • Lead quality assurance efforts that align with product objectives and develop scalable solutions.
  • Help solve cross-platform engineering challenges and contribute creative ideas to improve quality.
  • Implement and evolve QA processes to get effective test signals and scale testing efforts across multiple products.
  • Define quality metrics and implement measurements to determine test effectiveness, testing efficiency, and measure the overall quality of the product.
  • Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of product.

Pay Transparency Statement 

This is a hybrid position based out of our offices: San Francisco, CA, Plano, TX, or Lehi, UT, with the expectation of being in office at least two weekdays per week. #LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the [salary/hourly rate], you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/#benefits.

San Francisco, CA Pay Range
$116,500$145,500 USD
Lehi, UT Pay Range
$93,500$117,000 USD
Plano, TX Pay Range
$102,500$128,000 USD

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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