WinnCompanies is searching for a Senior Property Manager I to join our team at Northern Heights Apartments, a 148-unit affordable housing community located in Springfield, MA.
In this role, you will plan, control, and direct the daily operations of a single large, complex asset that may consist of multiple buildings, typically with 400+ units, or less given extenuating circumstances (e.g. major rehab). As the on-site Property Manager, maintain positive resident relations, meet the financial objectives of ownership and management, protect the value and integrity of the real estate, be responsible for all applicable regulatory standards and requirements, and manage on-site staff either directly or indirectly.
This opportunity offers a typical work schedule: Monday through Friday, from 8:30AM to 5:00PM.
Responsibilities
- Prepare the properties' annual budgets for approval by senior management.
- Provide reporting and monthly variance reporting.
- Solicit bids and process purchase orders and invoices in accordance with Winn Purchasing Policy.
- Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
- Collaborate with senior management to establish appropriate rent levels.
- Review rent schedules and oversee preparation and submittal of increases and renewals.
- Lead the property teams to maintain optimum level of occupancy.
- Process timely and accurate move-ins, move-outs, recertifications, and renewals.
- Approve rental applications adhering to property standards and all appropriate agency standards.
- Provide oversight of properties' tenant files and ensure that Property Software Data is accurate at all times.
- Ensure that the site maintains compliance with applicable state and federal program regulations.
- Ensure the properties and grounds are well maintained. Direct maintenance team to implement maintenance programs and controls.
- Report property incidents, accidents, and injuries in accordance with company policy.
- Use company directives to screen, hire, and train new personnel.
- Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
- Use the company's Professional Development Program (PDP) to develop, train and engage site employees. Conduct weekly staff meetings. Understand and embody Winn Guiding Principles.
- Support the operations of: Congdon Mill, Chestnut Homes, Mill Street and Hamilton Square sites.
- Provide interface and information flow in all insurance and liability issues.
Requirements
- High school diploma or GED equivalent.
- 5-8 years of relevant work experience.
- 3-5 years of supervisory experience.
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Experience with Tax Credit (LIHTC).
- Knowledge of property management.
- Knowledge of landlord and tenant laws.
- Experience with various computer systems, including web-based applications and Microsoft Office.
- Excellent verbal and written communication skills.
- Outstanding customer service skills.
- Strong supervisory skills.
- Ability to work with a diverse group of people and personalities.
Preferred Qualifications
- Bachelor's degree.
- Experience with OneSite, Yardi or RealPage property management software.
- Experience with lease ups.
- Experience overseeing multiple properties.
- NAHP, CPL, SHCM, CAM (MA – C3P) or CAM – RAM & ARM, CGPM – NAA or NAMA certifications.
- Knowledge of marketing and leasing techniques.
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Our Benefits:
Permanent full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
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