Senior Project Manager

About the Role

The Project Manager will play a pivotal role in the product team by providing leadership, strategic oversight, and operational excellence. This role will allow you to work closely with Product Managers and individual contributors, coordinating efforts to meet project goals efficiently. You’ll leverage your organizational and planning skills to ensure that all tasks are executed smoothly, timelines are met, and projects align with business objectives.

What You’ll Do

• Schedule and run project meetings, ensuring all stakeholders are aligned.
• Identify and follow up on dependencies, ensuring that potential roadblocks are addressed proactively.
• Manage tasks across the project lifecycle, ensuring that deadlines are met and deliverables are on track.
• Maintain 1:1 communication with Product Managers and individual contributors to ensure clear understanding and alignment on project goals.
• Lead and coach teams new to Agile/Scrum methodologies, ensuring adherence to best practices.
• Document workflow and provide workflow analysis to optimize project outcomes.
• Manage the project lifecycle, including developing timelines, budgets, and milestones.
• Monitor project progress, address deviations, and propose solutions to keep projects on track.

What We’re Looking For

• Proven experience (5+ years) in project management, with a track record of successfully delivering complex projects.
• Excellent organizational and planning skills, with the ability to manage multiple tasks and priorities effectively.
• Strong communication and collaboration skills, with experience in leading cross-functional teams.
• Ability to identify dependencies and proactively resolve them to ensure smooth project execution.
• Experience with Agile/Scrum methodologies and a passion for coaching teams in these practices.
• Technical background or experience with GenAI/Machine Learning projects is a huge  plus.
• Proficiency in English, both written and verbal.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity  

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

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