Senior Project Manager - 12m FTC

This is a 12-month fixed term contract role.

Bionic is a tech-enabled business switching service. We give small business owners a radically better way for them to sort their business essentials by combining smart technology with world class human service.  

Our Project Team is fundamental in delivering Bionics Strategic Goals & Transforming our future as we strive for greatness by working with every team in the business to bring ideas to life.  

To support our continued growth and exciting plans, we’re looking for a Senior Project Manager to join us on a 12-month fixed term contract basis. 

About the Role:

Your role will very cross functional, working closely with teams across the business from Sales to Marketing, to deliver both tech and more business-focused projects. Working on a variety of larger and more complex projects; including tech platforms, new products & innovative propositions, your communication, planning and ability to grasp new concepts quickly will be second to none.  

With your attention to detail and excellent numeracy skills, you will develop & deliver the full life cycle of each project, whilst tracking benefit and budgets. You'll work closely with project sponsors to develop ideas into discovery plans and project inceptions. Using your Agile experience & knowledge you’ll work with Product & Tech teams to build out project plans that are truly agile, all whilst working with both internal stakeholders and third parties to deliver projects on time and to budget.   

You will be responsible for the production and maintenance of project and wider-business communication in the form of project meetings, reports & presentations to a variety of stakeholders working closely with our finance team to ensure project budgets are monitored and forecasts accurate.  

As part of the Project team, you will help and support colleagues & business managers from other departments to develop project management skills, templates and a culture from within. Given the size of the project(s) you’ll be managing, you may also take on responsibility for supervising a mid-level Project Manager and/or other employees within the organisation working on your project(s).   

Day to Day Responsibilities:

• Responsible for the management and successful delivery of one or more projects within scope, time, quality and cost.  

• Work with stakeholders to develop discovery documents & execute Project Inceptions.   

• Produce, monitor and update project plans.   

• Maintain a log of risks, actions, issues and decisions for all projects, communicating with Heads of & Exec teams where necessary.  
• Develop and implement structured change management strategies to support project success
• Identify potential resistance to change and develop strategies to mitigate risks

• Develop and maintain project budgets, liaising with Finance to ensure there are monitored and correctly forecasted at regular intervals   
• Proactively plan resource & capacity allocation across projects, spotting and mitigating bottlenecks.   

• Work with internal Tech teams, external partners and suppliers to co-ordinate resource to delivery project objectives.  

• Advise & support business managers & colleagues on project management best practice.  

• Maintain and add to a library of project document templates.  

• Ensure Project success measures & benefits are understood are at centre of the Project Team Delivery.  
  

Skills and Experience:

• In-depth experience in a project management role [essential]  

• Knowledge of different project management methodologies, primarily Agile, tools, techniques and standard practices (Prince2, Agile, SCRUM, MOSCOW, RAID log, Risk Management, Change Management, Stakeholder analysis, RACI matrix) [essential]
• Significant experience managing project budgets and skill to work with complex MS Excel workbooks [essential]

• Excellent organisation skills  

• Experience of working with third parties and suppliers to deliver projects  
• Demonstrable verbal, written communication and presentation skills  

• Knowledge of technology development lifecycle / proven successful delivery of technical project(s)   

• Proven negotiation and procurement skills  

• Experience in a sales environment or organisation  

• Experience of Salesforce and Contact Centre telephony systems 
  

The Interview Process

• Initial conversation with our Talent Acquisition Team 

• 1st stage interview via Teams with the Hiring Manager 

• 2nd stage interview in the office with some of the wider team 

About Bionic

Bionic has over 850 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun. We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. 

Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. 

Benefits:

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing 🌱 

• Private healthcare cover 

• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies 

• Eyecare scheme 

Taking time away from work 🏖️ 

• 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 

• 1 paid family/religious day of leave per year - following successful probation period 

• 1 paid charity volunteering day per year 

• Option to buy/sell up to an additional 3 days leave per year 

Family matters: for the special moments 🏠 

• Enhanced maternity, paternity or shared parental leave 

• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service 

• Flexible working options & a hybrid work approach 

Financial wellbeing 💸 

• Auto-enrolled salary sacrifice pension scheme  

• Life assurance 

• Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure 

• Cycle to work scheme 

Recognition 🌟 

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success 

• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition  

• Long service awards