Senior Product Owner

Senior Product Owner, Product Management / R&D

The role analyzes and defines business needs and assists in testing and implementing Global trade management software. Provides the functional and business expertise to identify, evaluate, and develop QAD Global Trade Management solutions or enhancements. Works across business functions, serving as an expert in product areas and striving for innovative, cost-effective solutions to complex challenges.

What you will do

• Independently analyze business needs, define, and create business software use cases and granular user stories in conjunction with business experts, Product Managers and customers. 
• Create User Stories for sprint or more granular development and testing. 
• Collaborate on scrum development activities.
• Contribute to initial screen designs in collaboration with UX Agent. 
• Provide guidelines & use-cases to QA's to direct their testing strategy. 
• This role functions across the QAD Global Trade Management business and works deeply with existing customers to better understand their process needs.
• Validate completed solutions working with SEs and QAs. 
• Ability to demo solutions to product managers, customers and business experts.
• Recommend business process changes based on best business practices with our software.
• Assist in development and delivery of product documentation and training materials as a Subject Matter Expert (SME).
• Mentor  new R&D Product Owners and other team members. Assist other team members in their professional development and growth.
• Work closely with Consulting Services and Service Delivery to assist with customer implementations and support during the Early Adopter phase. 
• Perform initial triage of escalated customer functional issues and recommend disposition and/or resolution.

What you need:

• Education/Licenses: Bachelor’s Degree required
• Experience: 5-8 years of related experience, preferably in a global Enterprise software company
• Fundamental software development skills, ideally from a Scrum background or similar rapid development methodology, and working knowledge of QAD-supported technologies, platforms, and languages.
• Experience interpreting user needs and writing or editing use cases and user stories. Must be comfortable and capable of creating and presenting complex ideas and technical solutions.
• Soft skills: Effective communication skills are a must. 
• Required Travel: 20 % Approx.

Who You Are

• You have a proactive and solution-oriented mindset.
• Your positive attitude has a strong impact and is infectious to the people you deal with.
• You are knowledgeable in software development processes and lifecycle management.
• You are able to handle some periods of high stress.
• Someone who can work in a 24/7 environment.
• Demonstrates experience in effectively presenting technical information to non-technical audiences.
• Demonstrates QAD core values - Partnership with Our Customers, Commitment to Excellence, innovation, Global Teamwork, Integrity, and Respect for the person.

What We Offer

• We at QAD value your health and well-being. We offer programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and
• transformation.
• The collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level.
• Ongoing learning and development, including the opportunity to complete industry certifications (paid for by us!)
• Compensation packages based on experience and desired skill set

Who We Are

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer goods products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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