Senior Product Manager

WATI is an early stage, fast growing SaaS platform that is revolutionizing how companies communicate with their customers. Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live in the on-demand economy, where customers expect fast, simple and easy service and that’s exactly what our platform empowers companies to do.

This is made possible through WATI’s easy-to-use platform that can be up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 54 countries are now using WATI within just a year of launch.

WATI is experiencing rapid growth and we are looking to hire a seasoned Senior Product Manager to help build WATI’s product roadmap, prioritise product ideas and work closely with the Head of Product to develop and execute the product vision. We are looking for extremely entrepreneurial PMs who value moving quickly.

If you have demonstrated experience building new products, have empathy for both consumers and businesses and want to unlock the potential for messaging to serve millions of customers, we would be excited to hear from you.

This will be an opportunity for you to build experiences that thousands of small businesses use on a daily basis, and to be a key part of this high growth journey.

Requirements

What you’ll do:
Help in developing and executing product vision and strategy

Work with leadership to plan and execute roadmap

Understand the messaging ecosystem, markets, competition

Meet regularly with customers and customer-facing teams and translate customer needs into product capabilities

Drive the launch of new products and features, test their performance and iterate quickly

Work collaboratively with Engineering, Marketing, Legal, customer success and UX teams

Mentor new Product Managers and help them execute their product ideas well

What you’ll need:
Experience in creating strategic product roadmap(s) from conception to launch
Experience in leading the product vision, go-to-market strategy and design discussions.
Relevant education: Bachelor in Computer Science or equivalent, MBA preferred

Knowledge of multiple functional areas such as product management, engineering, UX/UI, sales, customer support, finance or marketing.

Ability to influence multiple stakeholders without direct authority.

An eye for design

Good presentation skills

Ability to think creatively and solve customer problems

Demonstrated ability to work in a small team setting

Can hold your own while speaking to technical experts

Previous experience in B2B SaaS

Experience working in startups - a plus

Coding experience - a plus