Senior Product Manager, Sync Ecosystem

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

We are seeking an outstanding Product Manager to lead the Firefox Sync ecosystem of services and drive cross-device and cross-platform growth!  Sync is a service in Firefox that allows users to securely store their browser data and retrieve it across their devices.

The ideal candidate will have a solid technical background that allows for a deep understanding of Sync services and underlying capabilities, and collaborate with cross-functional partners to create user value by leveraging existing services, as well as making intentional investments in new scalable technologies.

• Define and execute a roadmap for Sync services and align product vision with technical capabilities and data-driven insights.
• Identify and target key user segments, take an investigative approach to understand their unique problems, and drive impact through experimentation.
• Collaborate with cross-functional stakeholders in defining goals, and aligning roadmaps, and managing dependencies.
• Work closely with engineering, UX, policy, legal and marketing to define and plan product initiatives, and manage design & implementation. 
• Support relying parties in scaling and growing by identifying improvements and investing in new capabilities.
• Partner with Data Science and User Research to gather insights on user behavior, validate hypothesis, and identify new growth opportunities
• Support internal customers on initiatives that rely on Sync services.

What you’ll bring:

• 4+ years of experience as a product manager, working on both user-facing products and back-end services, serving both internal and external customers.
• Proven ability to drive technically focused teams to shipping successful, innovative consumer-facing products from ideation through design, development and implementation
• Strong ability to integrate data, insights, and customer understanding to identify opportunities, validate strategy, drive execution, and measure impact
• Ability to drive multiple roadmaps and prioritize initiatives based on vision, business goals, and technology
• Strong technical acumen and understanding of software architecture, able to learn new and complex topics and systems quickly while leading a team.
• Passion for driving impact through experimentation and iterative product development.
• Capacity to grasp complexity, operate with minimal direction, and deal with ambiguity.
• Prior experience in supporting internal customers.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

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Req ID: R2690