At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Product Manager, Research & Strategy
Why We Have This Role
Qualtrics is a rapidly growing category-defining global company whose first and largest audience is insights professionals - researchers and data analysts who are experts in methodology, deriving insights and helping their organizations make educated business decisions. This role is key in driving strategy and product value for this audience through Strategy and Research, our offering that helps organizations understand market opportunities and design great experiences.
How You’ll Find Success
Product teams at Qualtrics win not just by shipping great products but by driving engagement, usage and value realization for our customers through those products. You love to obsess about data and growing engagement and usage through experimentation as you seek to deliver innovative products tailored for Research practitioners.
How You’ll Grow
- Having product intuition and cultivating customer empathy to positively impact product design, ensuring it resonates with user needs
- Developing compelling stories around your product to emphasize the value proposition
- Utilizing problem-solving skills and adopting a data-driven approach to decision-making, ultimately delivering products with strong adoption rates
- Taking initiative and showcasing adaptability in a dynamic environment, demonstrating the ability to thrive and contribute proactively
- Leveraging interpersonal skills to effectively influence and collaborate across different departments, promoting seamless cross-functional teamwork and driving clarity
- By taking initiative and being adaptable in a dynamic environment
- Through developing problem-solving skills and the ability to make data-driven decisions
- By expanding your interpersonal skills and ability to influence across departments
Things You’ll Do
- Develop product requirements and identify key success metrics
- Collaborate with product team members and partners to define a product roadmap that aligns with the product strategy
- Analyze usage data and customer feedback to increase product adoption Speak with customers globally to understand their needs and gather feedbackPerform market landscape and competitor analysisPartner with our user experience designers to achieve solutionsCollaborate with engineering to build high-quality products that reflect end-to-end thinkingWork with your engineering team and dependent teams to successfully launch high usage productsCommunicate product value and partner with go-to-market stakeholders
What We’re Looking for on Your Resume
- Associates, Bachelor’s degree or equivalent experience in business or technology preferred
- 4-8 years of PM work experience
- Worked on a customer-facing product - mobile experience is a bonus
- Ability to analyze and interpret data
- Ability to work independently or as part of a teamSelf-motivated, well-organized, and detail-oriented
- Excellent verbal and written communication skillsUnderstanding/interest in the SaaS technology field
What You Should Know about this Team
- Strategy and Research focuses on building products for Research Practitioners, Marketers and Designers to uncover market trends, track changing behaviors, and identify unmet needs with a single platform. In this role, you will contribute to the development of a market-leading purpose-built qualitative and quantitative research products that provide true differentiation with a focus in advanced research solutions like conjoint/maxdiff and qualitative research tools like UX Testing, Video Feedback and In Depth Interviews.
Our Team’s Favorite Perks and Benefits
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Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
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Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
- The satisfaction of empowering large networks through technology.
- The opportunity to work with a diverse range of influential brands.
- A role that encourages personal growth and initiative within a growing business area.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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