Senior Product Manager, Relay

WHAT IS BOX? 

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

The big advantage of the Box product is the great opportunity to automate business processes. We are constantly looking for new opportunities to expand our platform in this area and add new functionalities. Box Relay is Box's workflow automation application that enables Box power users easily to automate and accelerate business processes centered around content. Relay is focused on content-centric workflows, and makes it easier for business users to automate tasks that would otherwise be manual and time-consuming. 

WHY BOX NEEDS YOU:

• Define the product strategy and roadmap for Box Relay.
• Collaborate with Box customers to identify important features that will drive adoption of Box Relay.
• Partner with design teams to enhance user experiences and iterate on them.
• Work closely with engineering to ensure timely delivery of features.
• Measure results and continuously improve features based on defined metrics.
• Shape market messaging and support sales and customer success teams in achieving goals.
  
  

WHO YOU ARE: 

• 5+ years of Product Management experience, with a proven track record of taking products from concept to successful launch.
• Capable of leading and motivating a team of engineers in a challenging, dynamic and global environment.
• Comfortable negotiating technical requirements and dependencies across the technical stack.
• Expertise in building low-code workflow platforms or document-centric workflow automation tools, delivering solutions that streamline complex processes.
• Proven ability to navigate and balance the needs of diverse personas, including enterprise buyers, administrators, and end users, within dynamic environments.
• Effective communication with all types of audiences, developers, procurement, or executives. Must speak English proficiently.

 Requirements that are Welcome:

• Experience in implementing AI Agents as a part of the product
• MBA
   

WHAT YOU’LL DO: 

• Conduct market research, customer research and competitive analysis to inform product decisions and help develop product strategy
• Write detailed product requirements and acceptance criteria by working closely with Product and Engineering Leads
• Partner with Design and Engineering teams to develop new products and enhance existing ones that deliver measurable customer value
• Measure results and iterate on features with a keen eye towards driving metrics that matter 
• Collaborate with GTM teams including Marketing, Sales, Solutions Engineering, Customer Success, Product Support, Professional Service, etc. to effectively communicate product messaging to customers, identify high-vale use cases, and explore new product opportunities
• Work effectively as part of a geographically distributed team

Percentage of time spent:

• 40% Creating and iterating on requirements & mockups. Working with engineers on sprint planning, stand-ups, backlog grooming and design reviews
• 20% Interacting with customers, sales, solution engineers, customer success, professional service, product support, etc.
• 20% GTM activities such as release management, documentation, collaterals creation, etc.
• 10% Market research, competitive research
• 10% Analyzing metrics

Methodology

• Agile management – Scrum
• Issue tracking tool – Jira

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Accommodations are available ‎throughout ‎the application process and an employee’s employment at Box.

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