Job Title - Senior Product Manager (Payments)
Working model and location - hybrid policy in Chiasso, Switzerland (for Italian residence max 25% of remote working in a year)
Team - you will join the Customer Payments Team within the Customer Growth Area
Contract - Permanent - full-time (36 h/week)
What your impact will be:
Take full ownership of the product you are responsible for: set its objectives and share your vision building consensus with other business partners
Lead the product development cycle: from features proposal and prioritization to the end-2-end iterative and incremental delivery and KPIs monitoring
Manage the complexity thriving to achieve an optimal product, enhancing or killing existing features that are no more match for users’ or business needs
Be aware of different users behaviors through research and analysis in the various markets
Support the product development engineer team in their daily tasks, lead the delivery process and the product backlog
Support other stakeholders and ensure alignment with the business strategy
Analyze data and results, understand and share learnings from experimentation to build a strong knowledge base of the product outside of your own area
You have 5+ years of professional experience as a product manager in digital business
You have previous experience in online payments in high-traffic B2C e-commerce (PSP and acquirer integration, APMs, chargebacks flow, etc)
You have experience working with agile and cross functional teams to deliver fast time-to-market quality product increments
You are highly proficient in spoken and written English (we are an international team).
You’d be a great fit if:
You have experience with research practices both quantitative (e.g. data mining, ab testing) and qualitative (interviews, usability tests, survey)
You have steered your products to success as defined by the goals you have set
You have strong communication skills to navigate a dynamic organization across multiple countries and cultures
Perks of working with us:
How we work together
- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm
- Possibility to work from anywhere for a period of time per year defined according to local regulations
How we learn together
- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to personal growth, learning and training and/or focus time.
- Access to e-learning platforms (e.g. Discovery, O’reilly - depending on the department), professional and managerial skills development training paths
Other perks
- 2 paid days off per year for volunteering purposes
- Occasional social events to foster connections among colleagues
- Travel industry discounts and flash exclusive staff fares
- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.
Wish you were here? We do, too!
Selection process steps*:
- HR interview (10-30 minutes)
- 1st interview (Manager): soft skills + technical knowledge
- Test step online or offline
- 2nd interview (Hiring Manager): Test review
- 3rd interview (Hiring Manager + team member): team discussion
- Only for senior roles: final meeting (30 mins) with the Director
- Offer extended
*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview.
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria
By submitting your information and application, you confirm that you are legally authorized to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
