Senior Product Manager

Who we are

Kora is the marketplace for everything payments. We offer a robust payment API for payment collections, disbursements and conversions for businesses anywhere in Africa. 

Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers. We are committed to delivering reliable, secure, and easy-to-use digital financial solutions to every single customer with a guarantee that it is improving their lives. To achieve this mission, we need people like you. 

We strongly believe in our ability to find Water in the Desert and pick the Sands in the Ocean.

We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background.

About the role

We are looking for a Senior Product Manager to join our growing Product Management team at Kora. We are seeking a Senior Product Manager to lead our Pay-ins and Payouts products.

As the Product Manager for Pay-ins, you’ll be responsible for optimizing the current payment methods we support and building new ways for our merchants to accept payments.

As the Product Manager for Payouts, you’ll be responsible for optimizing and improving the current payout channel we support while building new channels in other countries we are expanding to. 

Product Managers at Kora own the end-to-end problem they are trying to solve with their team. As the Senior Product Manager for either Payouts or Pay-ins, you will develop and execute the product strategy that enables seamless payment experiences for our users.  

This role is a unique opportunity to impact how global and local businesses accept payments from customers all over Africa.

Reporting Relationships & Stakeholder Engagement:

• Report to the Head of Product working as part of the Product Management team
• Working collaboratively with our Product Management, Engineering, Product Design, Business, Compliance, and IT Team to ensure each feature/product is delivered effectively and with the highest quality.
• Strong working relationship with Managing Team / Directors / Team Leads around the business.

Requirements

What you’ll be doing

1. Strive to deeply understand user needs by conducting user research and identifying opportunities and pain points. And advocate for user needs through the cycle of building products.
2. Define, document, and drive roadmaps, project plans, and precise product specifications that consistently deliver quality products for your customers.
3. Work with a team of engineers and designers to discover solutions to customer pain points, and build and launch products for local and global businesses.
4. Define and drive roadmaps, project plans, and precise product specifications that consistently deliver quality products.
5. Ensure successful product launches by working cross-functionally with marketing, merchant success, sales, operations, legal, and compliance teams.

What you’ll need

1. 4+ years of experience in product management, with demonstrated experience in successfully building and shipping impactful products
2. Experience building payment solutions in the fintech industry
3. Strong strategic thinking, and problem-solving abilities
4. You have a good understanding of how software is built and operated and experience in building technical software products
5. Strong customer empathy and experience shaping product direction and execution based on customer needs
6. Excellent ability to bring clarity and focus to complex and ambiguous situations
7. Excellent verbal and written communication skills
8. Ability to collaborate and lead teams - Product roles bring responsibility without direct authority. We’re looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach.
9. Curiosity and drive
10. Great attention to detail and cares about building quality products
11. Experience working with both qualitative customer insights and quantitative data to inform decisions. You’ve conducted user research, and a/b tests and have worked closely with product analysts.

Interview process 

Below is the interview process you can expect for this role. It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! 

We expect the interview process to take a maximum of 3 weeks and an average of 2.5 hours in total. Please note that the interview is virtual.

👋 Introduction Stage - we have initial conversations to get acquainted with you and overall experience.

[15m] Recruiter Screen - Abayomi Ishmael 

[7 days max] Take-home Assessment/Project 

Project Review -  The Product Management team
Feedback from the Recruiter (Abayomi Ishmael)

🧑‍💻 [60m] Live Case Interview (Product Management team) - We proceed to evaluate your ability to understand the user, understand the problem, find a solution and execute on your plan based on the take-home assessment/project.

[60m] Product Interview with the Hiring Manager - At this stage, we aim to give you more information about the role and assess your fit for the role based on your past experience building products.

[60m] Cultural Fit Interview (Our Core Values) - At this stage, you'll engage in a conversation with Kora's Head of People and Culture, and the Head of Product Management. The aim is to understand you better and assess the alignment of your beliefs and values with Kora's distinctive culture. We'd like to emphasize that there are no right or wrong answers expected. However, we encourage you to maintain a positive attitude during this session.

Please note that you are welcome to ask questions and inquire during this process. We assure you of complete transparency throughout the interview process.

Working hours

Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a location requirement for this role. However, your working hours must coincide with 9:00 am - 5:00 pm WAT for at least 40 hours/week.

Equal Opportunity Employer

Kora is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are based on qualifications, experience, and business needs. We strongly encourage applications from underrepresented communities and diverse ethnic groups to apply.

Please feel free to inform us if you need any accommodations to facilitate your participation in the recruitment process. Any details you share will be used solely to ensure we can support and accommodate your needs appropriately

If you require more information on our HR Data Privacy, please visit Here

Benefits

• Health insurance
• Sponsored and tailored training
• Paid parental leave
• Paid time-off
• Flexible work style
• Annual performance bonus
• Low-interest loans
• Employee assisted programs
• Day off on your birthday 🎂 🎁 🎉
• Employee resource groups that provide supportive communities within Kora
• Great company culture and the opportunity to work with a highly collaborative team building something great!

Note: We recognize imposter syndrome is real - any candidate who does not perfectly fit every characteristic of this role is still strongly encouraged to apply.