Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
We are hiring a Senior Product Manager - Key integrations who will work on our strategic integrations: ensuring seamless flow of data between Aircall and our customers’ tools of work, while collaborating with our strategic partners to create a best-of-class ecosystem around our product.
This person will have to align with Engineering, Data Analysts, Go To Market teams and Product Marketing to define Aircall’s vision for his/her scope of work and make it a success.
Key Responsibilities
Responsible for the “Key integrations” product scope, defining its vision to achieve the company’s goals and working with a team of 10+ engineers to deliver the expected value to users
Responsible for leveraging the Product Analytics team to take data-driven decisions on the path to objective achievement
Responsible for every part of the product related to key integrations: HubSpot, Salesforce, Zendesk, Monday, Pipedrive & others.
Responsible for aligning leaders of other functions around strategic product-led initiatives
Qualifications:
+5 years of business experience using analytics to drive product results
Extensive experience in working with B2B SaaS softwares as a Product lead, ideally integrating different products in a unified experience
You have successfully driven the release of several product, features or flows and closely monitored their impacts on business metrics
You are empathetic and understand the need for your stakeholders to be aligned and compelled to your vision
Clear, structured thinking and excellent communication skills
You are fluent in English (Spanish or French will be a plus)
We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.
