Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Who we are
A key part of Attentive’s product strategy is leveraging Large Language Models (LLMs) to personalize billions of messages. At our scale, even small mistakes can have significant consequences. That’s why we’re building innovative products and systems to continuously improve Generative AI quality—ensuring every message hits the mark. We’re looking for an enthusiastic Senior Product Manager to lead this critical effort.
Why Attentive needs you
- Relentlessly detect, correct, and prevent quality issues in generative AI outputs
- Develop novel solutions, leveraging AI where appropriate but also thinking about how we can design the system to prevent errors.
- Innovate on ways to emulate the “voice” of a brand in messages. Where appropriate, develop guardrails and controls so marketers can fine-tune messages
- Rally other product areas where needed. In some cases, the right place to fix a problem upstream, at the data layer or elsewhere
About you
- 3+ years of product management experience with a track record of shipping innovative products
- Experience with LLMs: At minimum, you’ve built a prototype with this technology
- Excellent communication skills, with the ability to rally cross-functional teams and executives around a unified vision.
- Strong strategic thinking: able to navigate difficult tradeoffs, assess options quickly, and guide the team toward alignment.
- Resilient and creative problem-solver: You’re excited to tackle really hard problems every day, and you delight in finding clever ways to fix problems
- Technically proficient: You don’t need to code, but you do need to understand the tradeoffs of different technical approaches.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full time position is $140,000 - $200,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
