Outreach is the only workflow-first Sales Execution Platform that Sales and Rev Ops leaders use to design, measure, and improve seller workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations, including Cisco, Okta, SAP, Siemens, and Verizon, use Outreach to power workflows, put customers at the center of their business, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.
The Role
Outreach is transforming how companies engage with their customers. As Senior Product Manager - Outreach Engage, you will be part of a product team that is responsible for the strategy and execution of product capabilities that are central to Outreach customers. Outreach Engage provides end-to-end customer life-cycle solutions for different workflows, such as Prospecting new accounts and prospects or Retaining existing customers. We are also going through an exciting product transformation where AI and rep productivity are at the core of everything that we are doing.
You will function as an expert in user personas for the Outreach product, deeply understanding their day-to-day workflows, the context in which they work within a sales organization and the technologies they interact with.
Location
While we are remote-friendly, we remain an "office-centric" company. The workplace is based in Prague, Czechia.
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Your Daily Adventures Will Include
- Contribute to the vision, strategy and roadmap for Outreach Engage
- Execute on the roadmap in a quarterly release cadence
- Lead product discovery and roadmap sessions with customers and key stakeholders
- Partner with a cross-functional team of engineers, designers, data scientists, and analytics teams to develop and ship features and products that provide real value to customers
- Define and own the core metrics to measure the adoption, usage, and impact of optimization experiences
- Partner with product marketing, customer success and sales to share the work with customers
Our Vision of You
- 5+ years of product experience with proven track record of launching and growing technology products
- Ability to define long-term product strategy and drive impact on short-term product goals
- Strong analytical ability and prior experience with building business cases, data analysis, and problem-solving
- Demonstrated technical proficiency and effectiveness working closely with engineers
- Deep user empathy, understanding of customer needs, and strong motivation to tackle their problems.
- Experience working with designers to provide elegant solutions
- Strong skills around cross-functional collaboration, influence, and communication
- Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
- You will stand out if you have experience with other Sales Engagement or CRM products
Why You’ll Love It Here
● Highly competitive salary
● Amazing working space with a running track on its roof
● Flexible time off, 5 weeks of vacation, and 5 annual sick days
● 4% employer supplemental pension monthly contribution
● Private medical care for employee and spouse with Program Health Plus
● Life insurance at 2x annual salary
● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
● Opportunity to be part of company success via the RSU program
● Company-organized and personal paid volunteer days to support the community that supports us
● Relocation package - support offered for foreign future employees and their families relocating to Prague
● Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
