Allegro is hiring a

Senior Product Manager - Delivery Experience

Warsaw, Poland
Full-Time

A hybrid work model requires 3 days a week in the office.

We are looking for a passionate and proactive Product Manager for the Delivery Experience  area. Currently, we have several teams that need support. Our teams are working on different projects, including: 

  • Delivery experience development: creating products/services/features to enhance customer & merchant experience  

  • Develop own operations and create best delivery experience (network of One Box, One PUDO, One Courier in Poland and other countries where Allegro Mall Group is operating)

  • Work on competitive advantage and customer loyalty

  • Deliver the best experience on a big scale, including international markets - most of initiatives are cross-functional, including different customers & stakeholders

We are looking for people with:

  • Proven experience as a Product Manager or similar role in Product Management & Project management (product development, working on customer experience, delivering solutions on a big scale, preferably for international markets, roadmapping, resource planning, risk assessment, stakeholder cooperation, dependencies management)

  • Experience in designing and implementing changes based on A/B testing and data analysis

  • Exceptional problem-solving abilities and strong decision-making skills

  • Excellent interpersonal, communication, and stakeholder management skills

  • Experience with Agile methodologies and managing product backlogs

  • Ability to see the product through the eyes of the end customers and understand their needs

  • Fluent in Polish and English (Czech would be additional benefit)

  • Experience in creating IT products based on microservices/monolites, preferably experience in delivering products with working in different technological stacks/excellence in cooperation with internal dependencies and external suppliers/partners

  • Understanding of the data driven design concept 

In your daily work you will handle the following tasks:

  • You will collaborate with stakeholders to understand and reconcile the needs of users and translate them into new functionalities

  • You will manage and prioritize the product backlog in collaboration with multiple teams of engineers working in different architecture/on different systems to ensure work is aligned with strategic goals

  • You will develop product roadmaps and timelines, and manage the delivery of features and enhancements

  • You will facilitate communication across different teams and stakeholders to align objectives and ensure everyone is on the same page

What we offer:

  • We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

  • Long term discretionary incentive plan based on Allegro.eu shares

  • Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the company's results)

  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

  • English classes that we pay for related to the specific nature of your job

  • 16" or 14" MacBook Pro with M1 processor and, 32GB RAM or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need

  • Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise

  • A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things

  • Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

  • If you want to learn more, check it out

Why is it worth working with us:

  • You work with first-class experts who are eager to share their knowledge. The flow of our know-how within the company is really smooth!

  • The IT team is made up of over 2000 members who have shared their knowledge at multiple conferences, such as Devoxx, Confitura, Geecon and co-create a blog: allegro.tech

  • Your ideas and suggestions for improvement will always be listened to attentively

  • Your decisions make a difference and shape one of the leading e-commerce in Europe. 

This may also be of interest to you

Allegro Tech Podcast → https://podcast.allegro.tech/

Booklet → https://jobs.allegro.eu/job-areas/tech-data/ 

Send in your CV and see why it is #dobrzetubyć (#goodtobehere)

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