Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
Insurance is complex, and shopping is high friction and lacks transparency. Our goal on the insurance team is to automate access to fair and transparent insurance personalized to a member’s financial journey. We are transforming the industry through products like Karma Drive, our usage based insurance product, to provide members with higher price certainty, an easier purchase process, and unique savings opportunities.
We are looking for an experienced and innovative Product Manager to lead our insurance vertical. The ideal candidate will have an understanding of the insurance and/or fintech industries, strong product management skills related to consumer products, and a passion for creating products that enhance our members’ financial well-being.
Key Responsibilities
- Develop and execute a product strategy for the insurance vertical that solves key member problems but also aligns with Credit Karma’s mission and business objectives.
- Lead the entire product lifecycle for insurance products, from ideation to launch, ensuring timely and successful delivery.
- Collaborate with cross-functional teams, including engineering, design, marketing, and data analytics, to create and launch innovative insurance products and features.
- Conduct market research and analyze user feedback to identify opportunities for new insurance products and enhancements to existing offerings.
- Define and prioritize the insurance product roadmap, making data-driven decisions to enhance user experience and engagement.
- Monitor product performance, analyze key metrics, and implement strategies to achieve business goals and KPIs.
- Communicate product vision, strategy, and progress to stakeholders at all levels of the organization.
- Stay current with industry trends, regulatory changes, and competitive landscape to inform product strategy and maintain a competitive edge.
Why you’ll love the role
- The Insurance business is experiencing explosive growth and we are actively growing the team to improve and expand our product portfolio
- We are solving BIG problems that are fundamentally changing old industries
- Rare opportunity to deliver impact at scale to our massive member base of more than 110 million members
- Opportunity to meaningfully improve the lives of our members
- Fast-paced environment that operates like a ‘start-up’ within Credit Karma
Qualifications:
- Bachelor’s degree in Business, Marketing, Computer Science, or a related field; MBA or advanced degree is a plus.
- 6+ years of product management experience, preferably consumer focused; insurance and/or fintech experience a plus
- Proven track record of successfully launching and managing digital consumer products
- Strong analytical skills and ability to use data to drive decision-making
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams
- Deep understanding of user experience principles and product design, specifically for insurance products
- Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
- Passion for financial technology and empowering individuals to improve their financial health through innovative insurance solutions
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Please contact [email protected] if you are interested in employment with Credit Karma and need special assistance or an accommodation to either apply or interview for a specific role.
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