Senior Product Manager

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We seek a proactive and energetic individual, a true 'doer' who values honesty, openness, and teamwork. As a key member, you will adeptly manage relationships with colleagues and senior stakeholders, aligning them with a clear vision and objectives. 

You excel in crafting and implementing strategic roadmaps while balancing them with tactical execution. Your decision-making is data-driven, ensuring optimal performance and sizing of opportunities. Passionate about delivering exceptional customer experiences, you skillfully navigate design-heavy initiatives, understanding the importance of phased approaches. 

You thrive in collaborative environments, contributing value to large cross-squad initiatives. Embracing a mindset of learning through experimentation, you're not afraid to make educated guesses and learn from failures. 

Experienced in Agile methodologies, you effortlessly craft user stories and acceptance criteria. Slicing stories vertically comes naturally to you. You understand the nuances between product management, project management, scrum mastering, product design, and engineering. 

Ideally, you’ve been a PM for more than 5 years and have tales to tell of the impact you’ve had at previous companies.  

As a Product Manager you will:

• Strategic Planning: You can develop and execute strategic product plans that are aligned with company goals, customer needs and market trends 
• Communication: You can inform, educate, convince and debate stakeholders at all levels: from technical software engineers to senior members of the leadership team  
• Stakeholder Management: You gain consensus through building trust with stakeholders at all levels: partners across the digital team, technology collaborators and senior stakeholders  
• Problem-Solving: You are comfortable starting at a place of ambiguity to identify the core problem, analyse data, and propose effective solutions 
• Product Lifecycle Management: You’ve managed products through all stages of the lifecycle: from ideation to retirement 
• Market Analysis: You are quick to master your new domain by immersing yourself in market research, competitor analysis, and customer feedback  
• Data-Driven Decision Making: You can pivot tables in your sleep and use data to back your storytelling. You rely on data over gut feel to make decisions and would never let users use a feature if you couldn’t measure outcomes  
• User Experience (UX) Design: You’ve worked with UX colleagues and have a fair understanding of UX principles and practices so that you can champion intuitive and user-friendly products 
• Agile Methodologies: You're not new to software development and have worked in teams using agile methodology – whether it’s scrum or kanban 
• Technical Understanding: You can differentiate between an API and a user interface. We’re looking for basic technical knowledge so that you can collaborate effectively with engineering teams and understand product feasibility 
• Prioritization: You have a handful of prioritisation frameworks in your back pocket. You naturally reframe all ideas and requests to understand whether they deliver business value, solve a customer need, and are technically feasible 
• Team Leadership: You won’t have any direct reports, but we want team members we can all learn from. What’s your product management superpower?  

Who you will work with?

You will report into the Product Lead and will work with the software development team.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

·Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

·We’re a hybrid model with flexibility, allowing you to work how best suits you

·25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

·Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

·Financial security and planning with our pension and life assurance for all

·Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

·Bring your fury friend to work with you on our allocated dog friendly days and spaces

·And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!