Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position: Senior Product Manager (Catalog)
Role Overview
The Coupang Catalog Team is responsible for hosting billions of products in Coupang’s catalog and the dynamic processing of hundreds of millions of updates to provide the source of truth that powers the online buying experience for millions of customers. We strive to deliver a world-class platform for our customers to find and discover complete, accurate and trustworthy product information without friction and at the lowest price. We continually invest in the latest technologies to ensure the scalability, precision and reliability at scale of these critical systems.
What You Will Do
This is a dynamic, rapidly evolving and complex ecosystem, and thus the person hired for this role will be comfortable dealing with high degree of complexity and working with a large cohort of stakeholders internationally across South Korea, Taiwan, China, India, and the US. These stakeholders include Retail and Pricing Product, 3P Marketplace, Search & Discovery, Customer Experience, and Finance.
In this pivotal role, you will be at the forefront of defining and executing a strategic roadmap tailored to the Taiwanese market, ensuring that our innovative e-commerce solutions resonate with local consumers while maintaining the essence of Coupang's groundbreaking services. You will:
- Craft our path to becoming Taiwan’s top e-commerce platform, focusing on strategic product development that places customer experience at the forefront, ensuring excellence without compromise. We aim to set the new industry benchmark in Taiwan.
- Become part of a fast-growing organization which embraces ownership to drive significant impact. We embrace a flat structure to foster a supportive and collaborative culture to enable fast-paced product development while challenging the business-as-usual mentality.
- Prioritize and create a future roadmap of projects and initiatives, considering the necessary trade-offs and optimizing for Customer experience. This will likely include the development of a next generation suite of tools to automate our Catalog processes.
- Join a team of world-class talent drawn from across the globe and drive alignment with a wide variety of stakeholders, including executives in engineering, data science, product, operations, and infrastructure to achieve the above goal.
- Lead a variety of initiatives, from expanding market reach to optimizing product offerings, all aimed at driving customer satisfaction and business growth. Employ a data-centric approach to identify trends, tailor strategies, and deliver tangible, impactful results.
Basic Qualifications:
- Minimum 8 years of product management experience or equivalent, with a proven track record of developing and scaling innovative products.
- Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, leading design discussions, testing, iterating, and overseeing pre- and post-launch execution.
- Ability to combine strategic foresight with a strong execution focus to drive results. Combined with exceptional analytical skills to drive decision-making and system optimizations based on robust data analysis.
- Experience in launching consumer-facing products in a fast-paced environment, with a preference for candidates who have worked in start-ups or large tech companies.
- A proactive approach, with a willingness to delve into details, drive results, adapt and find creative solutions in a constantly changing environment. Hands on experience working in an agile environment with a rapid iteration cadence (Launch new products and features, test their performance, and iterate quickly).
- Excellent communication skills, capable of conveying complex ideas succinctly and persuasively.
Preferred Qualifications:
- Prior experience in the e-commerce industry.
- Experience working and influencing cross-functionally and building relationships across globally distributed teams, with people outside the direct reporting chain and senior executives.
- Experience leading, driving, launching and managing projects with at one of the targeted workloads: AI; ML; NLP/NLU; Deep Learning; LLM; OCR; or any other relevant technologies.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer.
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
