Senior Product Designer

STG Labs is hiring for a Senior Product Designer to support its affiliated company, SurveyMonkey. SurveyMonkey, owned by Symphony Technology Group (STG), is building a brand new Center of Excellence in Bangalore, India. As such, if you are successful in the recruiting process, you will initially be employed by STG Labs, a subsidiary of STG. 

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. It’s fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. SurveyMonkey provides answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. It’s vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

SurveyMonkey's Market Research Solutions provide a powerful set of tools and services tailored to support informed decision-making through data. As a Senior Product Designer, you will have the opportunity to contribute to the creation of customer-centered products that leverage data to drive actionable insights and give individuals a voice. The role will involve working within a global team responsible for the discovery and definition of customer needs, ideation, and detailed design of potential product solutions. This position requires a seasoned Product Designer with a strong curiosity about data and a passion for building customer-centered products. This position will be in our Bangalore office, co-located with the Product and Engineering team.

What you’ll be working on

• Lead the ideation, development, and launch of new products and features that help our customers achieve their goals.
• Execute your projects independently with a high degree of autonomy and ownership
• Collaborate with product management, engineering, and the larger research and design team to align business and customer experience goals..
• Make data-informed decisions, using research and data to understand user behavior as well as key metrics and what drives them.
• Work with a team of passionate product designers, product managers, data scientists, marketers, and engineers to drive continued product usage and growth of solutions business

We’d love to hear from people with

• BA/BS/BFA or equivalent industry experience with Human-Computer Interaction, UX, Interaction or related field.
• 8+ years of experience in Product/UX Design, 5+ years in SaaS.
• Experience building products in a remote or distributed team environment.
• Experience working with agile development methodology.
• Experience communicating with department leaders, leading experience conversations, and using research outcomes to make decisions.
• Passion for design and developing best-in-class solutions to UX, UI, visual, prototyping, and interaction challenges (SurveyMonkey uses Figma.)
• Experience with design systems (adherence, documentation, usage.)
• Demonstrated portfolio of shipping amazing customer experiences that have made a significant impact on business and customer metrics.  
• (Bonus) 2+ years of experience executing product led growth (PLG) strategies.

Why work with SurveyMonkey? We’re glad you asked 
SurveyMonkey is a place where the curious come to grow. It is building an inclusive work environment where people of every background can excel no matter their time zone. SurveyMonkey weaves worker feedback into everything it does to create forward-looking packages and an award-winning culture, including best workplace for parents, its annual holiday refresh, its annual week of service, and its C.H.O.I.C.E Fund.

Our commitment to an inclusive workplace
STG Labs and SurveyMonkey are equal opportunity businesses committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our workers because that is what drives curiosity, innovation, and the success of our businesses. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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