Senior Product Designer - Personal Banking

In the 1970s, Massimo Vignelli took on the daunting task of designing a wayfinding system for the New York City subway. The complexity of the subway network, with its numerous lines and stations, posed a significant challenge. Vignelli's solution was a masterpiece of simplicity and clarity, using a consistent visual language to guide passengers through the labyrinthine system. Today, individuals face a similar complexity when navigating their personal finances, with their myriad of banking products, investment options, and financial decisions.

At Mercury, we believe that the key to helping individuals achieve financial wellness lies in designing banking* tools that are as intuitive and user-friendly as Vignelli's subway signs. As a financial technology company, we help people spend less time managing their money and more time living their lives. To achieve this, we're looking to hire a senior product designer to lead design on our Personal Banking Team. As a senior designer, you'll play a lead role in defining & designing best-in-class user experiences for everyday banking needs across our entire suite of personal finance products.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

What you’ll do at Mercury:

• Lead design to define the foundation of Personal Banking.
• Collaborate closely with product, engineering, and design partners to craft a long-term vision and roadmap for your product area.
• Work across the entire design stack: speccing projects, designing workflows and detailed interactions, high-fidelity visuals, and QA.
• Find elegant solutions to user problems and think critically from the user perspective, utilizing frameworks like user journeys or service blueprints.
• Create simplicity from complexity.
• Craft designs from first principles.
• Imbue mundane tasks and flows with a feeling of wonder.
• Prototype multiple visual and UX concepts and then narrow them to the right solution.
• Communicate the reasoning behind your product decisions and arrive at the most optimal solution together with your team.

You are the right fit if you:

• Enjoy designing innovative, high-quality consumer products.
• Have experience or interest in personal finance products.
• Have the ability to design whole systems, not just interface elements or static pages.
• Have experience working on consumer fintech or other financial products.
• Enjoy the autonomy of a lean, small team within a larger organization.
• Love shaping and scoping ambiguous problems with your product and eng partners.
• Love being a holistic designer, executing UI/UX, visual design, and interaction design.
• Have experience building for a variety of form factors, including mobile and web.
• Understand when no design is the best design.
• Feel comfortable anticipating and designing for edge cases.
• Understand how to balance progress and perfection.
• Are comfortable running different types of qualitative research and using it to inform product decisions.
• Enjoy working with fellow designers of all levels.
• Exhibit kindness and humility in everyday interactions.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

• US employees (any location): $180,100 - $211,900
• Canadian employees (any location): CAD 163,900 - CAD 192,800

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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