Senior Product Designer

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone… 

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The role:

As a Senior Product Designer, you will work with product managers, researchers, engineers, and other designers to define, shape, and deliver a multitude of experiences across various digital platforms. Your efforts will impact all stages of a project, exercising skills in concepting, prototyping, service design, information design, and research through hands-on work to innovate everyday banking. As a senior member of the team, you will also help lead, mentor, and expand the design team and practice.

What you'll be doing:

• Participate in the discovery and planning of new products and features while driving the design vision across our product suite.
• Illustrate and communicate complex design solutions across use cases by creating process flows, wireframes, prototypes, and high-fidelity mockups.
• Work collaboratively with Product, Engineering, UX Research, Strategy, and other teams to identify requirements and opportunities for improvement.
• Follow established Neo design system patterns while expanding the framework throughout product evolution.
• Transform research and requirements into deliverables that demonstrate an intuitive user experience.
• Work alongside and mentor design colleagues, continually elevating our design practice and quality of experiences.

Who we're looking for:

• A minimum of 5 years of professional hands-on experience creating wireframes, prototypes, and design specifications for digital products.
• Established experience working on modern and complex experiences.
• Proficiency in Figma, Sketch, Adobe Creative Suite, or similar tools.
• Experience working with design systems is a strong asset.
• Deep knowledge of synthesizing research to define gaps in usability, customer desires, strategic opportunities.
• Extensive experience collaborating with product leadership, engineering managers, and cross-functional stakeholders.
• Fluency in principles and techniques of information architecture, systems thinking, and user experience design.

Working at Neo

At Neo Financial, we're empowering people to accelerate their careers toward hyper-growth and helping them reach their full potential. You’ll have the opportunity to work on exciting projects and collaborate with some of the brightest minds in the industry. We encourage our team members to take ownership of their work and to bring their unique ideas and perspectives to the table. Our dynamic and fast-paced environment allows for endless learning and advancement opportunities. 

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone thrives. We’re a financial institution, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.