Senior Product Designer - Midnight

Who are we?

IOHK, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.

We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers.

About Midnight:

IOG's Midnight Tribe is a business technology provider and core contributor to the Midnight Network, a blockchain platform for developing decentralized applications that safeguard personal and commercial data. The Midnight Network is the first blockchain to offer programmable data isolation by leveraging zero-knowledge (ZK) proofs to enable selective disclosure of what information is visible on-chain and is designed to help developers implement necessary business policies, such as meeting regulatory requirements.

What the role involves:

As a Senior Product Designer you will act as a critical advocate for customers and users, both in understanding their perspectives and pain points, and in helping to articulate what these requirements mean in the context of Midnight. In an agile environment, you will work closely with Product Owners, Products Managers and the Developer Relations team, and you’ll bring your experience in shaping services and understanding technology user behavior to shape how Midnight will address those requirements, creating a compelling and strategically differentiating user experience that will foster adoption. This role reports into the Head of Product.

• Collaborate with product managers, product owners, software architects and engineers, and other stakeholders to understand the requirements, user needs, and business goals.
• Apply a product and service design framework and work closely with the product team on its elicitation and implementation
• Conduct user research, usability testing, and gather feedback to inform the design process and make data-driven decisions.
• Stay updated with the latest trends, best practices, and emerging technologies in UX, service design and blockchain to continually enhance the user experience of our products and services.
• Create wireframes, mockups, and interactive prototypes to visualize and communicate design concepts effectively.
• Develop user flows and information architecture to ensure seamless navigation and interaction with blockchain applications.
• Design and iterate on user journeys that align with our business models and tokenomics while adhering to the principles of user-centered design.
• Work closely with the architecture and engineering teams to ensure the successful implementation of designs, providing guidance and support throughout the development process.
• Develop comprehensive and user-friendly documentation for our blockchain products and services. 
• Advocate for accessibility and inclusivity in design, ensuring our blockchain solutions are accessible to users with diverse needs.
• Contribute to a positive and collaborative team culture, sharing knowledge and insights to support the growth of Midnight.
• Work to improve collaboration between the product design team and other teams..
• Create and maintain comprehensive project documentation.

Requirements

Who you are:

• Bachelor's or Master’s degree in UX design, service design, or a related field.
• At least 7 years’ of proven experience as a UX and/or service designer.
• A solid understanding and background in blockchain/Web3 is essential for this role due to the level of the position.
• Strong portfolio showcasing successful UX and/or service design projects with complex user journeys.
• Experience working with a multitude of players and partners (consulting company, integrators, users, governments, etc.).
• Solid understanding of user-centered design principles and best practices, with a keen eye for detail and consistency.
• Experience with front-end development technologies (HTML, CSS, JavaScript) is a plus, but not mandatory.
• Proficient in creating wireframes and interactive prototypes using design tools like Sketch, Figma, or Adobe XD to visualize and communicate design concepts effectively.
• In-depth understanding of user research methods and analysis.
• Commercial awareness partnered with a strategic mindset.
• Outstanding communication and interpersonal abilities.
• Demonstrated expertise in applying user-centered design principles and methodologies to create intuitive and seamless user experiences and services.
• Proficiency in conducting user research, usability testing, and gathering user feedback to inform design decisions and enhance the usability of blockchain solutions.
• Strong understanding of information architecture and service design, enabling the creation of logical and structured user flows.
• Excellent teamwork and communication skills, collaborating effectively with cross-functional teams, including product owners, developers, delivery and marketing, to achieve shared objectives.
• Maintains a solid understanding of market trends and user needs.
• Strong analytical and problem-solving skills, adept at translating complex technical concepts into user-friendly designs and finding creative solutions to UX challenges.
• Willingness to adapt to a fast-paced, dynamic environment and embrace new technologies and design trends to continually enhance our UX design practices.
• You possess outstanding analytical skills and are comfortable dealing with complex problems.
• Proven experience in working within an agile environment, collaborating with cross-functional teams using Agile methodologies such as Scrum or Kanban.

Are you an IOGer?

Do you find yourself questioning the status quo? Do you tinker with ideas and long to turn those ideas into solutions? Are you able to spark thoughtful debates, bringing out the inquisitiveness in others? Does the promise of continuously growing excite you? Then get ready to reimagine everything you thought wasn’t possible because that’s what it means to be an IOGer - we don’t set limits, we break them. 

Benefits

• Remote work

• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.