Octopus Deploy is hiring a

Senior Product Designer - Billing Experience

Full-Time
Remote
Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally –  including Ubisoft, ASOS, Xero, monday.com, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. 

Founded in Australia in 2012, our team of over 270 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale.

We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.

Our Product Designers form part of the Design practice at Octopus, which is distributed across cross-functional teams. Designers across the company stay connected and supported through design team rituals that encourage collaboration and knowledge sharing. 

This Senior Product Designer role will be embedded in the Billing Experience Team working alongside Engineers and a Business Analyst, to deliver strategic and tactical solutions aligned to the team’s mission. As a Senior Product Designer, you will be responsible for understanding the user needs and articulating those needs back to the team to help support business objectives.  In addition, this role will play a vital part in delivering a new interface for our customers when they purchase and manage Octopus products. 

The compensation of this role is:
Level 2
Maturing: $110k AUD/$120k NZD Performing: $125k AUD/$13k NZD + stock options
Level 3 (Senior)
Maturing: $135k AUD/$145k NZD Performing: $145k AUD/$155k NZD + stock options

You will be a great fit for this role if you have:

  • Multiple years of experience in a Product Design role at another software company, preferably B2B.
  • Previously worked alongside Product Managers and Lead Engineers in an agile environment, driving the end-to-end design process to solve user problems.
  • Been accountable for the quality of UX work delivered within your team.
  • A portfolio that demonstrates experience shipping UX/UI design for software and a firm grasp of UX methodologies and interaction design.
  • Experience providing valuable insights by using various qualitative and quantitative research methods.
  • Experience gathering requirements for complex problems and visualising them in a way that brings clarity.  
  • Experience with building customer portals/experiences that span across a variety of business functions (e.g. sales, purchasing, marketing, product)
  • An understanding of the need for consistency, reducing UX debt and the value of design systems.
  • Proficiency with industry design tools such as Figma and Whimsical/Miro.
  • Excellent communication skills and proven ability to build consensus and influence outcomes.

You will enjoy this role if:

  • You are able to work independently, motivating yourself and your team to do high-quality work.
  • You have a passion for user-centred design and creating great product experiences. 
  • You enjoy collaborating with other people to solve problems, challenging each other to discover the best solution for a problem, using a balance of passion, pragmatism, and empathy.
  • You can continuously self-guide your learning journey through complex ecosystems enjoy learning about lot’s of different business domains
  • You are a results-oriented person, someone who is focused on iteratively delivering valuable things to your customers, someone who willingly changes direction based on clear and transparent business information, and someone who helps others do the same.

A typical day might include:

  • Working with your team’s business analyst, business stakeholders and customers to conduct user research such as user interviews or usability testing. 
  • Facilitating a cross-functional workshop to uncover assumptions or work towards an outcome. 
  • Pairing with an Engineer, Product Manager, or another designer to solve a UX, usability, or UI problem.
  • Giving feedback and direction to other designers to help guide them to success. 
  • Contributing to our design system or updating components in the component library and then communicating those changes to the team.

Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more. 
If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team.

We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey.

Interview Process
Below is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.

👋🏼Initial chat [30 min]
Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!

💻Technical assessment [60–90 min]
Technical assessment: Designed to showcase your skill set, we give you in-house exercises to gauge your professional scope and expertise.

🧑‍💻Hiring manager chat [45–60 min]
Hiring manager chat: Designated time to chat with the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us!

🎉Panel interview [60–90 min]
Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same.







Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more. 

If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team. 

We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey. 




[Note to Search Firms/Agencies]
Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy.
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