Senior Product Analyst

Are you a data-driven expert ready to make an impact? Join our team at Smartly as a Senior Product Analyst and help shape the future of product analytics!

At Smartly, we are embarking on an exciting new project to transform our product analytics. This initiative will empower us to answer critical product questions with speed and accuracy and lay the groundwork for personalized experiences, data-driven recommendations, and deeper industry insights within the Smartly platform.

About the Role:

We are seeking a Senior Product Analyst to join our growing Analytics team. As a key member of the Data Platform and Product Analytics team, you'll collaborate across the organization, working closely with Product Management, Design, Customer Success, Marketing, and the Leadership Team. You will help shape how we use data to optimize our customer experience and drive strategic business decisions.

This is a pivotal moment for product analytics at Smartly, and you'll have a direct impact on the success of our products by providing critical insights, building robust data models, and developing dashboards that tell compelling stories. You’ll work with a variety of data, from sales and revenue figures to user interaction metrics, to create a unified view of key performance indicators such as engagement, revenue growth, and feature adoption.

As a Senior Product Analyst at Smartly, you will...

• Collaborate with Product Managers and Designers to analyze customer behavior and optimize the user experience using data.
• Build, maintain, and enhance reporting for key product adoption metrics (we use dbt).
• Develop a deep understanding of our product data and lead efforts to improve feature tracking (we use Segment).
• Own the end-to-end data process: from defining data requirements to generating actionable insights.
• Play a critical role in our data-driven decision-making, influencing both high-level strategy and day-to-day product operations.
• Create and maintain data models that ensure accuracy and consistency across all product metrics.

What we are looking for...

• Proficiency in SQL (we use Snowflake) to analyze data effectively.
• Experience with BI tools such as Tableau or Power BI (we use Tableau and Redash) to visualize insights.
• Strong communication skills to turn complex data into compelling stories and strategic recommendations.
• A background in product analytics.
• Experience in data modeling and a deep understanding of key product KPIs, particularly in the social media advertising space.
• Bonus points for experience with Python for more advanced analysis and automation.
• Ability and willingness to work from our Helsinki office for two/three days a week.

What We Offer You:

• Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: Experience the flexibility of a hybrid work model, balancing office and remote work, with the option to work abroad for up to 30 days.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

What to expect from our hiring process...

1. Meet Your Recruiter: We’ll get to know each other and share more about the opportunity.
2. Meet Your Future Manager: Learn more about the team and what success looks like in this role.
3. Technical Interview: Take home a project and discuss your findings with the team, diving into the kind of work you’ll be doing with us.

Apply Now and be part of the future of data analytics at Smartly!

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