Senior Producer, Brand Operations at Mejuri

Toronto, Canada

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

As the Senior Producer, Brand Operations, you will oversee end-to-end management of creative work streams, ensuring that they are delivered on time, within scope and to the highest quality standards. You will be an integrated member of the creative team, but also the key project lead for all cross functional stakeholders.

What you’ll do:

Operational Management:

Manage workflows and processes to support creative team + outputs
Manage project timelines, budgets and resources to ensure successful delivery
Identify and resolve operational bottlenecks or issues affecting project process

Project Oversight:

Oversee the planning, resourcing, execution and delivery of all creative projects including omni 360 campaigns, ecomm production, print production and ad hoc requests
Coordinate with internal stakeholders to gather project requirements, align on expectations and KPI’s and track progress
Ensure projects align to brand guidelines and meet expected standards

Production Support:

Play a key role in pre-production, shoot and post production schedule development and management
Assist on set with shot list, communication to key stakeholders, keeping on schedule and brief
Foster a collaborative and innovative environment

Resource Management:

Lead team casting for all creative projects, including both internal resources and external where required
Vendor and freelance contractor relationships constantly built and maintained

Reporting and Analysis:

Track and report on project performance, including key metrics and KPI’s in partnership with integrated marketing team
Analyze project outcomes and provide insights and recommendations for future projects
Lead team status weekly + ensure weekly clean up of PM software for all project work on Monday.com

Cross-Functional Collaboration:

Serve as the key point of contact on project work across stakeholders.
Ensure clear communication, and provide bespoke problem solving to ensure day to day clarity for working team
Manage priorities from multiple stakeholders

Key Performance Indicators:
Successfully improves flow of work on creative workstreams Builds strong relationship and trust within the brand team + cross functionally Improve team efficiency Improve overall creative outputs

What you bring to the team:

Positive track record of driving project management and creative delivery with success across budgets, channels and mediums.
Demonstrated experience on executing a multitude of production streams (stills, video, event, and experience design)
Knowledge of creative team dynamics, structures and ability to integrate seamlessly Ability to form strong relationships with multitude of levels and functions across the business
Strong understanding of creative process, and project management methodologies
High level of integrity and accountability
Excellent communication and interpersonal skills
Creative mindset
Flexible and open to change Industry knowledge and interest

Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.

Our values are:

FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly

RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes

CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions

EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example

JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable

HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment

CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress

DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Mejuri is hiring a

Senior Producer, Brand Operations

What you’ll do:

What you bring to the team:

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