See yourself at Twilio

Join the team as Twilio’s next Senior Privacy Counsel!

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

This position is needed to partner with various stakeholders throughout Twilio, including marketing, engineering, technology, commercial and sales to provide practical legal advice to ensure compliance with applicable law, regulations and privacy by design best practices.

Responsibilities

In this role, you’ll:

• Draft and negotiate data protection agreements with suppliers, partners, carriers and other third parties;
• Perform privacy impact assessments and provide targeted guidance to with data protection laws;
• Assist with supplier annual privacy reviews and ongoing monitoring;
• Coordinate with a global team of privacy attorneys and professionals to scale and improve processes; 
• Perform privacy M&A due diligence and integration;
• On a team rotation basis, monitor and provide expert guidance and support in security incident situations;
• Provide privacy legal support for B2B marketing and advertising activities;
• Triage and prioritize a heavy and dynamic workflow in alignment with enterprise and privacy team priorities, set appropriate expectations with internal business partners while delivering results efficiently;
• Work cross-functionally with Twilio’s Legal, Procurement, Security, Product, Go to Market, Marketing and other teams to ensure company-wide compliance with our privacy requirements.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5-8 years of post-qualification experience in data protection/privacy law; Qualified to practice in an EU jurisdiction, the UK or another common law jurisdiction (assuming a training period of 2 years);
• Experience negotiating data protection terms of commercial agreements from a B2B perspective;;
• Experience reviewing Privacy Impact Assessments and providing practical, risk-based guidance; 
• Well-versed in global privacy laws, especially the GDPR. 
• Experience supporting security incident situations, notifications and communications with EU regulators and data subjects;
• Strong English language written and verbal communication skills;
• Excellent organizational and communication skills, quick learner with a strong work ethic, sense of initiative, and a good sense of humor.  

Desired:

• Familiarity with additional global laws (CCPA and other US state privacy laws, PIPEDA, LGPD, APPI, UK Data Protection Act, etc)
• Familiarity with AI/ML a bonus;
• At least one CIPP certification. 

Location 

This role will be remote, and based in Ireland or the United Kingdom.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.