Senior Platform Engineer, Backend

Your role as a Senior Platform Engineer, Backend at Dialogue:

The Platform team is looking for a Senior Backend Platform Engineer to work on the platform tools and services that power Dialogue’s software products.

About the Platform Engineering team

Dialogue’s Integrated Health Platform™️ supports the health and wellness of millions of people across 49,000+ organizations. We operate a reliable, highly-available, multi-tenant software architecture that powers several white-label mobile applications for our members as well as desktop software used by our operations team to deliver care. The Platform team’s mission is to streamline the development of these products by building and operating valuable platform technologies, aiming to improve the security, reliability, and agility of the architecture and its data integrations as we go.

At present, our squad is focussed on two aspects of this mission:

• A new events platform which improves the reliability and compliance of the data being produced by our products. This in turn allows Dialogue to confidently use the events for purposes such as external integrations with partners, pricing & invoicing, and analytics products for our clients.
• A new member engagement platform that empowers our product engineering and customer success teams to send relevant, targeted emails and push notifications to our members. We’re investing to ensure our members receive timely content that’s relevant to their specific needs while respecting their preferences.

What you’ll be working on: 

We design, build, maintain, and operate a variety of components, including HTTP services, data pipelines, libraries, and infrastructure. You should apply for this role if you:

• Enjoy creating long-term business value with platform technologies
• Have several years of meaningful experience working on distributed, service-oriented architectures
• Feel comfortable designing software and communicating with colleagues about your decisions and tradeoffs
• Have familiarity with event delivery architectures, or willing to learn on the job
• Have familiarity with data synchronization architectures, or willing to learn on the job

You’ll work on Python APIs backed by PostgreSQL, mold AWS infrastructure with Terraform, and contribute to dbt workflows backed by a Snowflake warehouse and orchestrated with Airflow. It helps if you’ve worked with any of these technologies in the past, but it’s not a requirement – we’ll help bring you up to speed!

Do you see yourself in this role? Apply now, or read on to learn more about working at Dialogue.

What it's like to be part of Dialogue Engineering

Empowered teams. Our teams own objectives, not projects. This means that your team is empowered to creatively engineer solutions rather than just implement someone else’s ideas. Dialogue engineers regularly meet with stakeholders to learn about their needs, collect feedback, and collaboratively iterate on the product.

Fast development cycles. We’ve built mature continuous integration pipelines and automated testing to drive quick cycles, readable code reviews, and low defect rates. Simple web and backend changes can be verified and safely shipped to production in minutes, while our mobile apps and care platform maintain a working pre-prod branch and a tight release schedule.

DevOps mindset. Our applications are deployed to an auto-scaling Kubernetes cluster on AWS defined with infra-as-code. We are constantly working to secure, standardize, and improve our infrastructure, tooling, and tech stack. At Dialogue, the “right” way is often the same as the “easy” way.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

• A fully funded benefits plan, including a wellness reimbursement program
• Unlimited access to a variety of Dialogue’s programs for you and your immediate family
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
• A hybrid work approach that involves 3 days per week in our beautiful Montreal or Toronto offices
• Access to a custom learning program, including an allocated budget for continuous external training
• Short and long-term incentive plans
• An optional parental benefits program

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].