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Credit Karma is hiring a

Senior People Operations Partner

Charlotte, United States
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

As a Senior People Operations Partner, you will support the People team in achieving their strategic goals and delivering an exceptional People experience. You will collaborate with People sub-teams to ensure the effective implementation of People initiatives, optimize operational processes, and drive continuous improvement.

What you will do:

Technology Management and Consultation

You will support the People team's technology initiatives. You will ensure that our People processes and systems are efficient, effective, and aligned with our organizational objectives.

  • Assist the People sub-teams in implementing, customizing, and maintaining People technologies.
  • Collaborate with the People sub-teams on user access, security settings, data integrity, and system setup.
  • Maintain an accurate People technologies database, including roadmap, features, SLAs, contacts, and contracts.
  • Provide support on technological decisions, contributing to change management and incident management processes.

Project Enablement

You will support the People team's project initiatives by providing operational assistance. You will collaborate with project owners to ensure the successful execution of projects.

  • Collaborate with project owners to identify and address potential challenges or obstacles.
  • Assist in the development and maintenance of project documentation and resources.
  • Support the communication and coordination between project teams and other stakeholders.
  • Contribute to the overall successful completion of projects by providing timely assistance and problem-solving as needed.

Change Management Consultation

You will support the People team's change management initiatives. You will collaborate with People sub-teams to ensure the successful adoption of new processes, technologies, and methodologies.

  • Assist in the development and implementation of change management plans.
  • Collaborate with People sub-teams to ensure the successful adoption of new processes, technologies, and methodologies.
  • Identify potential risks and barriers to change adoption, and support the development of mitigation strategies.
  • Support the communication and training efforts related to change initiatives.
  • Contribute to the overall success of change initiatives by providing operational support and problem-solving as needed.

What we are looking for:

  • 3+ years of experience in Human Resources or a related field.
  • Strong knowledge of People processes, systems, and best practices.
  • Excellent project management and organizational skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in a project management software

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

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