Location: - Delhi (Hybrid)

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 650,000 SME members (10% market share) and more than 350,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.   

About the team

The People Operations team works to provide best-in-class experiences to employees via tech driven solutions, scalable processes and an employee centric mindset. 

About the role 

As a senior people operations manager, you will

• Lead the design, deployment, and enhancement of people technology solutions, ensuring they meet business needs and integrate seamlessly with existing systems.
• Analyze and identify opportunities to improve current people tech processes and functionalities. 
• Monitor and maintain the performance of people tech solutions, addressing issues and implementing updates as needed.
• Collaborate with internal teams and vendors to resolve technical challenges and ensure optimal system functionality.
• Utilize data and analytics to inform decisions and strategies related to people tech solutions and broader people operations.
• Work closely with HR, IT, and other relevant departments to ensure seamless integration and functionality of people tech solutions.
• Contribute to overall people team goals, including supporting employee engagement, performance management, and development initiatives.
• Contribute to the design, implementation, and continuous improvement of People Operation policies, programs, and processes that align with company goals and promote a positive and inclusive work environment.

What we are looking for

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR management or a relevant discipline is a plus.
• Proven experience in deploying and maintaining people technology solutions, such as Workday, in fast-paced environments.
• Strong analytical skills with the ability to leverage data to drive decision-making and improve processes.
• Experience working in or with global teams, understanding diverse needs and regulatory requirements.
• Minimum of 7 years of experience in HR related roles, with a focus on people operations and working in a global environment.
• Proven experience in designing and implementing HR policies, programs, and processes.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
• Flexible, adaptable and excellent problem-solving and decision-making abilities, with a high level of attention to detail and accuracy.

What you’ll get in return:

• Competitive salary
• Stock Options
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.