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OKCoin is hiring a

Senior Operational Fraud Risk Manager

London, United Kingdom

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
 

Responsibilities:

  • Collaborate with internal stakeholders, such as client/customer services and operations, fraud risk strategy, and payment risk teams to proactively identify operational risks across the organization, and assess their likelihood and potential impacts.
  • Lead fraud process deep dives by reviewing procedures and other artifacts in order to document existing controls and identify control gaps.
  • Develop and refine the fraud process, risk, and control inventories, including process diagrams, across various functional areas within the organization.
  • Partner with stakeholders to investigate, report, and manage fraud and other incidents in order to understand root cause and drive control enhancements.
  • Manage aspects of the Incident and Issue Management program including the design of Action Plans, to drive control enhancements and ensure risk exposures are being tracked, monitored and remediated.
  • Develop visually compelling and data-driven risk reporting that communicates complex information clearly and concisely to senior management and other relevant stakeholders.
  • Develop control testing strategies that help drive a proactive and continuous risk-control environment.
  • Stay updated on emerging trends and regulations in the payments and digital asset space, proactively identifying and addressing new risk considerations.

Qualifications:

  • Bachelor's degree in Risk Management, Business, Finance or a related discipline.
  • Minimum 8+ years of experience in risk management, preference for those covering payments, fraud risk, and fraud operations within financial services or digital assets.
  • Proven experience in project and stakeholder management, conducting risk-control assessments, managing incidents, issues, and driving remediation efforts.
  • Strong understanding of Operational Risk and its framework elements.
  • Excellent communication and presentation skills, with the ability to tailor reporting to different audiences.
  • Demonstrated ability to collaborate effectively with all levels of a global organization.
  • Strong analytical and problem-solving skills.
  • Experience working in / knowledge of the digital asset space (cryptocurrency, blockchain) is highly desirable.
  • Experience working with payments (fiat on/off ramp, banking services), fraud risk, and customer service operations teams
  • Experience with GRC systems on a global scale is a plus.

Perks & Benefits:

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • More that we love to tell you along the process!
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