- Support multiple clients across multiple technologies.
- Mentoring of junior team members.
- Consult with customers across a cross-team environment.
- Documentation and development of designs, processes, and procedures.
- Work within a structured ITIL / ISO20000 IT Service Management environment.
- Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.
- Excellent presentation and reporting skills arising from customer facing and on-site experience.
- Very strong verbal, presentation, and interpersonal skills are required.
- Project management skills with experience in stakeholder and communications management
- Escalation points for major incidents/investigations
- Service Owner for several services e.g., Azure, Devops
- 7+ years practical experience working in IT
- Strong, first-hand experience of designing, building, and supporting Enterprise solutions.
- Experience in the full product lifecycle including Concept generation, Design, Build and Support essential.
- Interpreting, understanding, and solving complex technical problems/incidents.
- Strategic thinker capable of looking at the ‘big picture’
- Ability to influence internal teams and customers.
- Consultancy/project delivery experience with client facing background
- Strong experience is both multi-servers, stand alone and clustered solutions.
- Excellent working knowledge of Microsoft Azure Cloud
- Excellent troubleshooting skills required.
- SC eligibility.
Technical Skills
- Specialist in 3 technical areas e.g., Kubernetes, SCCM, M365(InTune), WAF, Citrix, Storage, Azure
- Strong technical experience across Private cloud (VMWare/HyperV), Office365 and Citrix
- Excellent working knowledge of Windows Server, Active Directory and Exchange Server
- Good broad technical knowledge across Public Cloud and Network (AWS, Azure, etc.)
- Understanding of Cloud & infrastructure integration
- Strong experience in Cloud deployments (Public & Private)
- Disaster recovery and site replication solutions experience
- Experience on SAN/Storage solutions
Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Edinburgh, London or Newcastle.
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
