We are seeking a highly skilled Senior Microsoft 365 Collaboration Architect with a strong focus on OneDrive and MS Teams. This role involves designing, implementing, and supporting comprehensive Microsoft 365 solutions to drive digital transformation and optimize IT processes for our clients. The ideal candidate will have extensive experience in managing and deploying Microsoft 365 services and will possess excellent project management and leadership skills.
Key Responsibilities
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Administer & Manage: Oversee our Microsoft 365 Collaboration environment, including Microsoft Teams, OneDrive for Business, SharePoint Online, Power Platform, and related services.
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Optimize & Secure: Ensure the availability, performance, reliability, and security of Microsoft 365 platforms. Conduct regular audits to monitor and optimize usage and security.
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Voice Services: Integrate with Voice services, Implement Teams Direct Routing, Teams Calling plans, Integrations with AudioCodes SBC
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License Management: Support licensing management and assignments with the Software Asset Management team.
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Implement & Update: Plan, pilot, and implement updates and new features released by Microsoft. Communicate changes effectively to users.
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Collaborate: Work with IT team members and stakeholders to define and implement Microsoft 365 services that enhance user experience and productivity. Ensure security standards and policies are adhered to.
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Technical Support: Provide expert support and guidance to end users for Microsoft 365-related issues.
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Mentor & Lead: Coach and mentor junior team members, incorporating best practices and lessons learned into applications and solutions.
Required Skills
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Expert Knowledge: Deep understanding of Microsoft 365 suite, including Entra ID, SSO, OneDrive, Teams, SharePoint, and Power Automate.
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PowerShell Proficiency: Advanced skills in PowerShell scripting for automation and management tasks.
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Technical Acumen: Strong grasp of networking concepts, Active Directory, and cloud computing principles.
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Problem Solving: Excellent problem-solving skills for troubleshooting complex technical issues.
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Broad Technical Base: Comprehensive knowledge of Microsoft 365 technical architecture and interdependencies with other enterprise services.
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Leadership: Strong leadership skills with experience leading teams.
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Communication: Excellent communication and presentation skills.
Experience
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7+ Years: Proven experience as a Microsoft 365 Engineer/Architect and Global Tenant admin in a Fortune 500 company or similar role.
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Teams / OneDrive: Proven experience in administering advanced global collaboration environments.
Education
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Degree: Bachelor's degree in a relevant field.
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Certifications: Relevant certifications in Microsoft 365 or related fields are a plus.
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
