At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
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Senior Microsoft 365 Administrator is a global technical & customer service role that provides L3 Microsoft 365 Suite support and participates in various technology initiatives & projects. Your duties will include managing and supporting the company’s Microsoft 365 environment, ensuring system availability, integrity, security, and support of internal end-users globally. The ideal candidate will have a deep understanding of Microsoft Office 365 services, and a strong background in Power Platform and Power Shell scripting.
You will be an integral member of a global IT team, spanning 40+ countries in nearly every part of the world. You’ll have an opportunity to work with various teams and learn about new technologies.
Core Job Responsibilities:
- Microsoft Office 365 technical subject matter expert to include expert level understanding of Exchange online, Teams, SharePoint Online, Power Platform, Graph PowerShell scripting, Azure AD, Security, Intune etc.
- Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability
- Configuration and maintenance of policies, settings and packages within the Microsoft 365 ecosystem
- Promote innovative solutions to internal clients regarding Microsoft Productivity offerings
- Drive continuous improvement efforts
- Take ownership of issue\request through resolution or escalation.
Experience and Requirements:
- 5+ years of relevant experience, particularly managing a medium/large size environment
- Demonstrated knowledge of Microsoft 365 Administration and Azure AD
- Working knowledge of ITIL processes
- Microsoft O365 Certification, preferred but not required
- Azure Certification, preferred but not required
- ITIL Certification, preferred but not required
- Migration of and implementation solutions from a design/architecture perspective related to Microsoft 365
- Understanding of entire Microsoft Office 365 suite product and solutions
- Building and executing PowerShell scripts
- General knowledge of networking – IP, DNS, SMTP
- Knowledge Slack administration
- Knowledge of Identity management product such as Okta
- English proficiency
Attributes:
- Strong interpersonal skills and thoughtful and effective communicator.
- Ability to stay calm and professional under pressure.
- Excellent analytical and problem-solving skills.
- Excellent time management and organization skills.
- High aptitude and interest in learning new technologies.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]
