Cockroach Labs is hiring a

Senior Marketing Operations Manager - New York, NY or Austin, TX

Austin, United States

Databases are the beating heart of every business in the world.

What you build and where it takes you should be unrestricted by the capabilities of your database. That's why we created CockroachDB as the planet's most highly evolved, cloud-native, distributed SQL database. Making scale so simple you don't even have to think about it. Making data so resilient it becomes impossible to destroy. Making delivery so seamless, your apps run anywhere. Join us on our mission to build a different breed of database—one born in the cloud and built from the ground up to help companies of any size scale fast, survive disaster, and thrive everywhere.

About the Role

We're looking for a Senior Marketing Operations Manager to join our marketing team to help ensure that our efforts run with extreme precision and ease.

You love structure, processes, data, and tooling. You don’t love it just because it’s cool (trust us, we believe it’s cool), you love it because of how it can help teams increase performance. As our Senior Marketing Operations Manager, you’ll work within all of these areas while supporting our teams, quarterly projects and driving your projects from beginning to end. This role will play an important role in shaping our marketing technology stack and marketing automation architecture to help us scale our marketing programs and processes.

To be eligible for this role, you must be located in New York, NY or Austin, TX and will be expected to go into the office Mondays, Tuesdays and Thursdays. 

You Will

  • Oversee the end-to-end email production process in Marketo, encompassing planning, asset creation, audience segmentation, campaign execution, and performance analysis.
  • Collaborate closely with our Demand Gen and Field Marketing teams.
  • Architect and optimize nurture strategies and integrate it with our broader audience marketing approach.
  • Maintain and improve revenue-critical systems and infrastructure: account scoring, routing, enrichment, SLA tracking and funnel metrics reporting
  • Research, evaluate and implement tools and technology that will enable campaign innovation and improve performance.  
  • Document & maintain best practices guides and checklists to share across the team and company to enable your talented teammates. 

The Expectations

In your first 30 days, you will assess where we are with our data analytics effort and where we need to be. We believe that it's important for you to take this first month to become familiar with our technology and our company.

After 3 months, you'll be fully integrated into the team and will take the lead on our data analytics tooling, dashboards and optimize how we centralize data. You will own our BI reporting (Looker) and support leadership with critical analysis and recommendations that will make a material impact on how the Marketing team impacts company revenue. By this point, you will start to provide marketing operations consulting, strategic advice, and support to leaders across the team.

You Have

  • 6-8+ years of marketing operations or similar experience with 3+ years experience working for or in a B2B enterprise go-to-market tech company
  • Deep understanding of marketing technology (Marketo, Salesforce) and other Martech ABM tools
  • Expertise in building high performing and scalable email and cross-channel nurture programs, with deep understanding of nurture best practices, metrics & optimization tactics
  • Strong project management skills and attention to detail
  • An entrepreneurial self-starter attitude and you’re a proactive communicator 

Our Benefits

  • Competitive Health Insurance Coverage (for you & your dependents!)
  • Paid Parental Leave (with baby bucks)
  • Flexible PTO 
  • Learning & Development Budget
  • Relocation Support (as applicable)

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].

The annual anticipated base salary range for U.S. candidates for this role is USD $120,000 to $170,000, plus commission if a sales role. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location.  Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salary is one component of the Cockroach Labs’ total rewards package, which includes stock options, health insurance, life and disability insurance, funds towards professional development resources, flexible PTO, paid holidays, and parental leave, to name a few! Salaries for candidates outside the U.S. will vary based on local compensation structures.

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