We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position: Senior Manager, Selection Planning Program Management
We are searching for a highly experienced and results-oriented Retail Program Manager to join our growing team. In this role, you will be responsible for building selection target lists and evaluation metrics for our Retail Buyers, ensuring they pursue relevant selection. You will leverage your strong analytical skills and excel wizardry to track progress, point out gaps, understand pipeline, identify trends, create data-driven insights, and develop strategies to maximize buyer performance.
What will you do?
- Build relevant selection Target Lists for retail buyers
- Collaborate with buyers and department heads to set and achieve performance objectives
- Analyze performance data to identify areas for improvement
- Develop and recommend strategies to optimize buyer performance and exceed targets
- Communicate performance insights and recommendations clearly and concisely to all stakeholders, including company management team
- Track and monitor progress towards performance targets and make adjustments as needed
Essential Qualifications:
- 10+ years of experience in program management or a related field such as retail business oper
- Proven track record of designing and implementing performance metrics and driving business outcomes
- Strong analytical skills and strong capability in Excel
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Preferred Qualifications:
- Experience in the e-commerce industry
- Experience working with buyers in a retail setting
- Knowledge of retail performance measurement methodologies
Recruitment Process
-
Application Review - Technical Interview - Onsite (or Virtual Onsite) Interview – Offer
-
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
-
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
