Role : Senior Manager - Retail Operations
Location : Bangalore
Type : Full time
Brand to Handle: - Nautica
Territory: - South
Roles & Responsibilities
● Revenue
● Partner Management
● Team Recruitment/ Training
● Customer service detailing/orientation
● Training Front end team
● SOP Adherence
● Visual Merchandising
● Approved Discount management/Controlling
● Controlling Attrition
● Identifying Marketing Needs with alignment with partner
● Market Coverage
● Merchandise Management and Alignment
● Selective Expansion to Help BD team
● Retail cost understanding and controlling the same
● Mall Relationship management to help brand/store
● Stakeholder management with Buying/Planning/VM/Marketing/Business Finance
● Ensuring feedback from Employee to Partner to Brand to Employee
Scope of Work: -
- Managing offline Business for South
- Drive revenue – The most important KRA
- Right Stocks availability with the help of Planning team
- Helping Buying team with market feedback
- Recruitment, Training people for all the point of sale as per the agreed timeline
- Drive and Plan & implement infrastructure, renovation & expansion in stores.
- Finalizing the space / Location for offline to Help BD team
- Sets Daily, weekly and Monthly targets for each point of sale based on the budget,
- Map store wise sales performance
- To align training priorities.
- Strategizing and Formulating business plans to achieve organizational objectives.
- Manages the relationship with the franchisee from a business point of view.
- Data capture and circulation to concerned stakeholders
- Manage conflicts.
Qualifications & Experience
▪ Experience: - 8-10 Years
▪ Excellent Leadership talent with ability to attract and lead talent.
▪ Thorough Retail Operation Knowledge
▪ Analytical & detail-oriented approach
▪ Having good communication abilities.
▪ Being self-motivated and flexible
▪ Results Orientation - Drive for achieving targets
▪ Decision Making Skills
▪ Process driven
▪ Compliance driven
