Senior Manager, Quality Engineering

Quality Leadership

• Lead a team of technical quality engineers, providing strategic direction and fostering a culture of collaboration and innovation. 
• Responsible for aligning quality goals with overall business objectives, ensuring the development and implementation of effective quality assurance strategies, policies, and procedures. 
• Ensure the establishment and maintenance of a robust quality management system, monitoring, evaluating, and improving processes throughout the product development lifecycle. 
• Partner with cross-functional teams to integrate quality best practices into every stage of product development. 
• Collaborate closely with regulatory affairs teams to ensure compliance with industry regulations and standards. 
• Create and implement risk assessment and mitigation strategies to minimize the impact of potential quality issues. 
• Assist in the identification of areas for process improvement, leading initiatives to enhance efficiency and effectiveness in quality engineering practices. 
• Support the professional development of team members through coaching, mentoring, and performance reviews. 
• Act as a liaison between the Quality Engineering team and other departments to ensure proactive identification and resolution of potential quality risks. 
• Participate in the development and monitoring of key performance indicators (KPIs) to track and measure the success of quality initiatives. 
• Develop and present reports on quality metrics and performance to stakeholders and leadership. 
• Facilitate the implementation of continuous improvement initiatives to enhance overall quality and efficiency. 
• Perform other duties as required to uphold and advance the quality standards of the organization. 

Technical Leadership

• Manage and lead a team of seasoned software engineers in test; provide the necessary technical guidance and mentorship 
• Drive best practices in software development, testing, and production deployment    
• Drive technical decisions and work with the scrum teams, in tracking and delivering software projects   
• Participate in review of architecture, design, and implementations, provide feedback for individual contributors  
• Initiate and lead initiatives that improve and elevate our test frameworks, reporting, and test automation approach

Qualifications

• Bachelor's or Master’s degree in Computer Science, Information Systems, or a related field or equivalent professional experience
• 8 years of experience in quality engineering, with a focus on automation 
• Professional experience with Java, Selenium, SQL in an AWS environment 
• Hands on experience with front & backend test automation 
• Proven leadership experience with a track record of successfully managing and developing high-performing teams. Previous managerial experience required
• In-depth knowledge of quality management systems, regulatory requirements, and industry best practices
• Strong analytical and problem-solving skills with the ability to drive continuous improvement initiatives
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and communicate quality strategies to stakeholders

Physical Demands

• While performing the duties the physical requirements are: [to be completed w/ input from ER] 
• Office Based Positions:  
• constantly reach to use computers, monitors, and other office equipment 
• constantly need to view objects at close and distant ranges 
• constantly communicate with others verbally and in writing 
• frequently required to sit or stand  
• This position functions in an office and technical environment and requires fine manipulation and simple grasping to utilize the computer and other standard office equipment
• Required occasional lifting and transporting of items weighing up to 25 lbs
• This position may require occasional travel