Senior Manager, Product Management

How will this role have an impact?

We are looking for a curious, passionate, and experienced Manager, Product Management to join the Signify Health team to help us co-create and deliver the product vision to aid communications between the company, insurance plan members and healthcare providers during care delivery. We expect Product Managers to develop a deep understanding of our specific position in the healthcare ecosystem, our overall company vision, the value we deliver to customers & users, and our market differentiation. They will collaborate with and influence cross-functional peers including clinicians, operational teams, UX Design, engineering teams, client success executives, and client support associates to ensure the long-term growth and success of Signify’s communications products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our collective expertise.

Our team is guided by the company’s mission to build a healthier place for us all to live and age in. If you’re looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.

This role will report to our Sr. Director of Product Management, Member Communications.

Logistics:  This role is primarily remote with occasional travel required

What will you do?

• Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach when needed
• Proactively identify user or business needs and recommend innovative solutions. When necessary, drive tradeoff conversations and negotiate with teams and stakeholders to achieve roadmap objectives. Deliver incremental user value by having a cross-functional view of the problem.
• Develop a clear vision and short term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization
• Observe and interview users across multiple product lines to aggregate and connect their feedback into defined problem statements
• Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines
• Understand high-level strategic levers and drivers of the business. Develop and measure KPIs for the product to define, track and communicate value delivery.
• Understand the healthcare industry, key trends, and current news and movement in the market.

We are looking for someone with:

Basic Qualifications

• Innate curiosity, almost obsessively so, with a passion to share knowledge and challenge the status quo to uncover creative solutions.
• Acute focus on the user and able to express their perspective and what they need to ensure each problem statement clearly traces back to these core points.
• Skills to build a case around data and use it to explain the degree of a problem and to make strategic product decisions. When such data isn’t available, you lead the charge on gathering it.
• Ability to articulate the organizational or market value delivered in your last few releases to all levels of the company from R&D peers to executives. More importantly, you can tell the story of the value that is currently in your backlog or roadmap using data, KPIs, or expected financial results.
• You are passionate about transforming the US healthcare system and the way care is delivered and paid for with a wholehearted interest in diving into its complexity.
• You have a Bachelor’s degree.
• You have 5 years of professional experience including at least 5 years of product experience.

Preferred Qualifications:

• Ability to work directly and independently with an engineering team to define roadmap, prioritize initiatives and achieve business objectives
• Knowledge and experience with event driven and service oriented software architecture is preferred
• Knowledge or experience in machine learning and AI is preferred but not required
• An MBA or Master’s degree in Computer Science  is preferred but not required

The base salary hiring range for this position is $88,000 to $153,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.