Senior Manager, Product Design

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Always operate with honesty and transparency so we earn the trust of our clients.
• Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.
• Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought

Job Summary: The Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time actionable insights that drive cost savings, power clinical services, and result in a brilliant customer experience. A unified technology platform exists nowhere else in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards.

As the Senior Manager, Product Design at SmithRx, you will play a pivotal role in shaping the visual identity and user experience of our innovative healthcare solutions. Leveraging your extensive design expertise, you will lead a dynamic team of UI/ UX designers, ensuring the delivery of cutting-edge, user-centric designs that align with our company's mission and values. You will set the vision, strategy and roadmap for the product design team and innovate with research programs and drive design excellence. This position offers a unique opportunity to contribute to the evolution of healthcare technology while leading a creative team to new heights.

What You Will Do:

Product Design Leadership:

• Provide visionary leadership to the product design team, fostering a creative and collaborative environment with effective communication.
• Set and Oversee the strategy and end-to-end design process, from concept to execution, ensuring high-quality, innovative solutions.

Team Management:

• Build and lead a high-performing product design team, nurturing talent, and fostering a culture of continuous learning.
• Set clear goals, expectations, and priorities for the team, ensuring successful project delivery.

Cross-functional Collaboration:

• Collaborate closely with product management, engineering, and other key stakeholders to understand project requirements and business objectives.
• Facilitate effective communication between design and other departments, ensuring a seamless integration of design solutions into the product development process.

User-Centric Design:

• Champion a user-centric design approach, advocating for the importance of empathy and understanding in the design process.
• Conduct user research and usability testing to inform design decisions and iterate on solutions based on feedback.
• Be hands-on to contribute in doing designs and research. Collaborate with product managers and other stakeholders to identify research goals and prioritize research initiatives.
• Translate research insights into actionable design recommendations and advocate for user-centric design principles within the organization.

Quality Assurance:

• Establish and maintain design standards and guidelines to ensure consistency and excellence across all products and platforms.
• Conduct regular design reviews to ensure alignment with project goals and design principles.

What You Will Bring to SmithRx:

Extensive Design Experience: (10+ yr)

• Proven experience in leading design teams with a focus on healthcare technology or related industries.
• A robust portfolio showcasing successful projects, demonstrating a deep understanding of user-centered design principles.
• Experience launching MVP, taking company through Product Market Fit and iterating subsequent versions.

Leadership Skills: (5+ yr)

• Strong leadership and people management skills with the ability to motivate and inspire a creative team.
• Experience setting and executing a design vision, aligning it with business goals.

Technical Proficiency:

• Proficient in design tools such as Adobe Creative Suite, Sketch, Figma, etc.
• Knowledge of current design trends, technologies, and methodologies.

Communication and Collaboration:

• Excellent communication skills with the ability to articulate and present design concepts and strategies to diverse audiences.
• Proven ability to collaborate effectively with cross-functional teams and stakeholders.

Problem-Solving Abilities:

• Strong problem-solving skills and the ability to think strategically while executing tactically.
• Comfortable navigating ambiguity and making informed design decisions.

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities

Join us in revolutionizing healthcare technology and be a key player in delivering solutions that positively impact the lives of users. Apply your design expertise and leadership skills to drive innovation and elevate our products to new heights.