Senior Manager -Point of Sale

Senior Manager –Point of Sale

The Sr. Manager will be based in US and manage the Point of Sale team with responsibility for new features, compliance and stability of the application within the context of the stores and digital ecosystem. This position will be leading a team of software engineers in delivery at our US location while working closely with the Bangalore POS team and business partners to drive functional capabilities of customer facing Point of Sale application. 

The ideal candidate for this position will have a deep understanding of software development practices, with some familiarity deployment architectures across thousands of end points and devices. You will be expected to improve team agility through coaching and implementing best practices for development, automated testing, automated deployment, etc. Need to have an attitude that embraces Agile practices and automation. You will lead issue resolution as needed during major incidents that impact store selling capabilities. You will have an understanding of the technical underpinnings of security architecture as it pertains to PCI compliance and addressing any software/hardware vulnerabilities.

Successful candidate will have a background in developing customer facing experiences, strong technical acumen, excellent project management and organizational skills, great communication skills, a motivation to achieve results in a fast-paced environment.

The candidate will work together with the business operations and product team to plan and execute projects, ensure that teams have appropriate requirements, direction, and resources to deliver effectively. Be responsible for prioritizing engineering priorities for the team to ensure stability and performance while balancing against functional features. Help software engineers resolve both technical problems as well as human resources issues. Provide guidance & coaching to motivate, and lead team members (direct reports) to their optimum performance levels and career development.

Primary Responsibilities:

• Lead a team of software engineers focused on technical architecture, design, development and delivery of customer facing applications for stores.
• Collaborate with the architecture, business, infrastructure & operations  teams to contribute to development of the POS eco-system roadmap
• Ensure extensibility, supportability, performance & scalability of the POS  platform
• Direct and participate in cross-functional delivery of large-scale, complex projects often involving multiple internal and external teams 
• Plan and manage scope to ensure commitments are achieved within agreed upon time, cost and quality 
• Validate financial forecasts and provide ongoing reconciliation of resources and project costs
• Oversee software development efforts, engaging in architectural choices as necessary
• Manage, coach, and develop the analytical and technical skills of team members
• Lead others to work effectively in a strong customer service/team oriented environment

Core Competencies & Accomplishments:

• 7+ years of development and architecture of large scale eco-system roadmap
• 3+ years of success leading the development of customer facing retail solutions
• 3+ years of proven ability to lead a team of highly technical software engineering staff and earn trust of team members and stakeholders
• 3+ years of experience in Agile Methodology
• Retail domain required with POS experience as a preferred trait
• Exceptional technical and non-technical presentation and communication skills
• Proven knowledge of application development lifecycle and project management discipline
• Significant technical experience as software developer, software development manager, or related role
• Bachelor’s degree in Computer Science or related field

Enjoy a rewarding career at JCPenney Corporate, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic retailers.

• Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
• On-site amenities: Daycare, Grab & Go Store, Coffee Shop, the Local Kitchen, fitness center, free garage parking, golf simulator, arcade, pickleball courts, and vibrant co-working spaces, meeting rooms and wellness rooms. 
• Exciting location: Our corporate office is located in the heart of Legacy West, a vibrant new development in Plano, Texas, with plenty of shopping, dining, and entertainment options.
• Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
• Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success. 

About JCPenney: 

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.