Senior Manager, People Analytics

About the role 

We are hiring for a Senior Manager of People Analytics on our People team reporting to the Sr. Director of People Data, Analytics, and Technology. In this role, you will play a critical part in building the foundation of Chime’s people data infrastructure and advancing our employee listening strategy. You will act as a trusted analytics partner to our People Partners and Centers of Excellence (COE) leaders, ensuring data-driven insights are at the core of decision-making. Your work will directly impact employee engagement, retention, and overall organizational effectiveness through the development of comprehensive analytics solutions and actionable insights.

The base salary offered for this role and level of experience will begin at $168,570 and up to $238,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead the development and implementation of a robust people data foundation and analytics infrastructure to support Chime’s evolving needs.
• Build and scale an employee listening strategy, utilizing feedback tools and surveys to gain insights on employee experience and organizational health.
• Act as a strategic analytics partner to People Partners and COE leaders, providing data-driven recommendations and insights to inform talent strategies.
• Develop dashboards, metrics, and reporting tools that offer visibility into key people trends and inform decision-making across HR functions.
• Collaborate cross-functionally to ensure people data is accurate, accessible, and integrated across systems.
• Lead a team of analysts to deliver high-quality insights, ensuring alignment with Chime’s people strategy.

To thrive in this role, you have

• A Bachelor's degree in Business, Data Science, HR, or a related field; advanced degree preferred.
• 7+ years of experience in people analytics, with 3+ years in a management role.
• Expertise in building and maintaining data infrastructures and analytics solutions.
• Strong proficiency in employee listening and feedback mechanisms, such as surveys and pulse tools.
• Experience with People Data Platforms such as OneModel and Visier is a plus.
• Experience with survey platforms like CultureAmp, Glint, and Qualtrics is also a plus.
• Ability to effectively partner with HR teams and business leaders to translate data into meaningful strategies.
• Proficiency in data analysis tools (e.g., SQL, Python, R) and data visualization platforms (e.g., Tableau, Power BI).
• Strong leadership and communication skills, with experience leading analytics teams and conveying insights to diverse audiences.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 

We’re uniting everyday people to unlock their financial progress—will you join us? 

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🫂 1% of your time off to support local community organizations of your choice
• 🧠 Mental health support with therapy and coaching through Modern Health
• 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. 

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

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