Senior Manager Operational Excellence International (f/m/d/x)

The role

As Senior Operational Excellence Manager International, you'll contribute to our international OpEx program, improve our target operating model and lead improvement projects across our 20+ international fulfilment centers. Reporting into the Associate Director Operational Excellence International, you will independently manage a variety of local and global projects aimed at increasing operational efficiency and minimizing error rates. 

In close collaboration with the Global Production team and local production leadership you will help to put in place the global OpEx agenda, orchestrate corresponding improvement projects and support the implementation on site. Building on our global footprint and international best-practice sharing, you will enable our sites to boost output, launch additional product variations and put new production technologies into practice, while maximizing operational efficiency and minimizing error rates. This challenging task will include initiation, coordination and progress tracking of improvement initiatives in our fulfilment centers and the provision of support and guidance in immediate troubleshooting and restructuring tasks.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• KPI-based leadership of continuous improvement projects and initiatives in an international production landscape (20+ production operations) 
• Initiate and lead projects, define current state and key challenges, design and prioritize improvement measures, plan and implement improvement measures
• Design and execute production innovation initiatives such as supporting efficiency improvements in our automated sites
• Benchmarking, best practice exchange and standardization of fulfilment processes  across our international network
• Manage permanent improvement of methods, systems and tools that will help our operations teams to manage capacity on an ongoing basis as well as deliver higher process efficiency
• Build capabilities on site to sustain a continuous improvement approach and mindset 
• Problem solving - Identify, prioritize, structure, and solve an array of other complex business problems, using analytics and business judgment
• Create a task-force approach and spirit within the operational excellence community to provide execution support to our international operations
• Due to the international nature of the position, it will involve frequent travel to our international fulfilment centers on average 2-3 days per week. Project related, there could be as well deployments to our fulfilment centers over longer periods.

• You will also drive the ongoing refinement of our fulfillment center target operating model and the codification of knowledge, combining your personal development roadmap and our global knowledge sharing agenda. OpEx members are encouraged globally to contribute to the creation and distribution of expertise on topics such as lean production principles, problem-solving methods and performance management. 

What you’ll bring

• An exceptional academic record with a Master’s degree from a top tier college or University (Engineering and Business degrees preferred)
• Minimum 3-5 years of relevant experience, preferable as a consultant or production leader with track record in operations improvement project delivery
• Solid method competency in lean methods, problem solving techniques and structuring of complex improvement projects
• Progressive supply chain and operations leadership roles 
• Six sigma black belt or similar qualification is a plus 
• Exceptional project and people management skills
• Superior analytical skills and operational modeling capabilities connected to strategic thinking
• Demonstrated ability to enforce metrics that drive efficiency, measure performance and reduce costs, combined with a good sense of hands on mentality
• Interest to frequently travel abroad
• Fluent business English knowledge, other languages are considered a plus

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 15 countries across 3 continents. 

Our more than 15,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.