Key Responsibilities:
Review and provide monthly / quarterly gap analysis of monthly regional and country level financials against operating plan
Have deep dive session with the country/regional operational leaders to identify opportunity areas
Review and provide monthly status of regional productivity, risks and mitigation
Provide weekly updates on regional performance – client wins, focus areas and update on key programs
Prepare review presentation for regional financial reviews, business reviews and other reviews
Ensure all adhoc local, regional and global requirement of information is timely provided
Maintain FTE monitoring and update trackers accordingly
Work closely with ops support lead on the key programs and initiatives to support growth and productivity
Seek and share best practices from other regions through frequent engagement with other Ops and BI leads.
Responsible to produce, manage and control hub performance metrics such as Productivity, Attrition, Pipeline, Bench, Avg Cost/FTE, Avg Cost/Unit, Utilisation rate etc
Maintain Portfolio of HUB Services, related SLOs and SLAs
Cost Control & Forecast, work with Finance to recharge costs to countries for provided services as per defined allocation model
Drive continuous business process improvement, develop solutions and tools and deliver on the promise of automation, digitization and efficiency.
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Our Benefits
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
