Senior Manager Network Engineer - IT Infrastructure Operations

Senior Manager Network Engineer - IT Infrastructure Operations

The Senior Manager Network Engineering – Global IT Infrastructure Operations will report to the Director – IT Infrastructure Operations and be part of the JCP Global Network Engineering & Operations team. This team is responsible for providing comprehensive network operations services worldwide, ensuring best-in-class support for both new and existing systems. In this global role, you will lead the network engineering team, providing strategic guidance, establishing global best practices, and implementing industry-standard support processes to ensure highly available networks. Additionally, you will mentor engineers across different regions, engaging in global projects to maintain operational excellence.

Primary Responsibilities:

•  Leads incident resolution and process improvement to minimize impact to the production environment for high impact incidents.
•  Work closely with business partners, vendors and technical groups to clearly define requirements for network change implementations to ensure a smooth transition from development to production.
• Serves as a Subject Mater Expert (SME) and provide mentoring for the major technologies such as LAN/WAN/SDWAN etc to the team members.

Core Competencies & Accomplishments:

•    10+ years of  global experience as a managing sophisticated and dynamic networks
•     Experience in route, switch technologies & securing large networks.
•    Experience with Load Balancers, Firewalls
•    Knowledge in Cloud Networking and Security
•    Ability to articulate layer 2 and layer 3 frameworks and protocols ensuring consistent networks.
•    Strong communication skills, with the ability to articulate designs to senior management.
•  Experience in leading teams in Designs, configures, deploys, tests, maintains, monitors, and troubleshoots telecommunications and data network components of complex nature to provide a secure, high-performance network, including services for core LAN/WAN/SDWAN, QOS (Quality of Service), VLAN’s Virtual Local Area Network.
•  Experience in a Nexus environment including 7000, 5000 , 2000 series devices, comfortable with VDC and VPC configurations and redundant path troubleshooting.
• Experience with Cisco and Checkpoint Firewall, including multiple contexts, HA pairs and Active-Active clustering and comfortable with both CLI and GUI.
•  Significant experience with IPSEC and DMVPN.

Enjoy a rewarding career at JCPenney Corporate, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic retailers.

• Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
• On-site amenities: Daycare, Grab & Go Store, Coffee Shop, the Local Kitchen, fitness center, free garage parking, golf simulator, arcade, pickleball courts, and vibrant co-working spaces, meeting rooms and wellness rooms. 
• Exciting location: Our corporate office is located in the heart of Legacy West, a vibrant new development in Plano, Texas, with plenty of shopping, dining, and entertainment options.
• Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
• Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success. 

About JCPenney: 

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.