About the Global Merchant Team
On the Global Merchant team, our mission is to have best-in class restaurant and store selection for consumers and build products and services for our merchants to grow their businesses profitably on Wolt. In doing so, we partner up closely with the commercial teams in our 25 countries.
Our five global subteams focus on distinct areas of the merchant lifecycle and experience but also our internal efficiency related to reaching our mission:
About the Role
We are looking for an operator with a strong bias to action who is excited to solve problems and improve our business. The ideal candidate can flex between scrappy executing, data analysis, executive communication and cross-functional management. You’ll join the Merchant Strategy & Operations team, where we’re focused on building the best merchant selection for our customers.
As the Sr. Manager of Selection Strategy & Operations you’ll be responsible for developing our merchant strategy–assessing which merchants we should target, leveraging data to surface key insights, measuring performance and developing a better merchant experience. You will report to the Director of Merchant Strategy & Operations and lead cross-functional collaboration between Wolt operations, sales, marketing, product, finance to hit selection goals across 25 countries. This role will be located in Berlin or Helsinki.
Merchant selection is key to Wolt’s growth, and getting more merchant partners is a top priority. In this role, you will refine our selection intelligence model to ensure we are targeting the most incremental merchants and work closely with sales and product to make sure merchants are successful on our platform–ensuring Wolt has the strongest merchant selection.
What you will be doing
Help shape and define our Merchant selection strategy for the organization; How many Merchants should we have on our platform? Which type of merchants? Where do we see the biggest gap in selection?
Define and plan our overall Merchant goals, how we measure and track performance, lead with data, follow up on initiative success
Identify selection gaps and track key metrics that are an indicator of strong selection quality in our markets
Work with central analytics team to build and rollout tooling and frameworks for driving selection intelligence in the markets
Work cross functionally with Sales Ops, Local leadership to surface and tackle the biggest challenges in driving selection growth
Partner with our local countries to ensure successful planning and implementation of local Mx strategies
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Along with a competitive salary and benefits, you will also be eligible for our stock option plan.
Please note that we do not accept applications sent by mail. You should submit your application through our careers website!