We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position: Lead Project Manager
What You'll Do:
- Develop efficient project and program management processes and tracking mechanisms to ensure year-on-year KPI improvement in cost, quality, time, and resources for Coupang construction projects.
- Hire, coach, mentor, and develop engineering project managers, providing clear direction to achieve both short-term and long-term construction goals.
- Plan project resources and level-load across multiple projects.
- Lead discussions with procurement and leadership to develop vendors, contractors, and expand Coupang's construction vendor base in Taiwan.
- Manage multiple material flow and installation schedules for concurrent projects.
- Develop construction and cost benchmarks to align with Coupang global standards.
- Plan, direct, supervise, and control the execution of all business, technical, fiscal, and administrative functions of assigned programs, projects, or sub-tasks.
- Fully manage and track Taiwan permitting processes in construction, acting as a key liaison between consultants, legal, and EHS teams.
- Drive decisions with clear leadership guidance on program-related risks impacting go-live, assigning tasks to PMs to implement mitigations.
- Monitor and report on project progress, including significant milestones and conditions affecting cost or schedule.
- Possess a broad technical background and the ability to "roll up sleeves" and jump in if needed.
- Drive approvals and full stakeholder alignment for design development and construction plans from design to go-live.
Basic Qualifications:
- Bachelor’s degree in Construction, HVAC, MEP, Fire Safety, IT Network & Server Room, Industrial, Operations, Business Administration, or a related field.
- 10+ years of complex project management experience.
- Experience leading and interacting with cross-functional teams.
- Experience in multi-stakeholder management, aligning business strategy with infrastructure/capacity long-term planning cycles.
- Experience developing and managing large project budgets.
- Proven ability to design workable solutions and drive projects to successful implementation.
- Proficient in Microsoft Office products: Excel, Word, Outlook, PowerPoint, and MS Project.
- Basic working experience with CAD software (e.g., AutoCAD, SolidWorks, or other).
Preferred Qualifications:
- Ability to effectively manage, influence, negotiate, and communicate with external business partners and internal teams to meet organizational capacity needs.
- Extensive experience in project management and implementation with a proven ability to design workable solutions and drive projects to success.
- Ability to work independently in a fast-paced and rapidly changing environment.
- Experience launching new logistics centers, factories, or large facilities (including equipment deployment and management of all related processes).
- Construction safety and management qualifications such as OSHA, IOSH, CMOSH.
- Certified Project Management qualification (PMP, Prince2, or other).
- Advanced CAD skills.
- Verbal and written communication skills with fluency in English and Chinese.
