Sr. Manager, Field Force Analytics & Operations will support the sales, medical affairs, and access teams for the oncology division. This person will deliver timely and actionable insights to inform and shape field strategy. They will continuously monitor and report on regional trends and competitive dynamics to ensure we remain competitive and can execute strategy successfully.

Responsibilities:

Strategic Planning and Actionable Insights:

• Lead the development of data-driven insights to inform field force strategy and execution across sales, medical affairs and access teams for the oncology division and phases of the product lifecycle
• Define and implement key performance indicators (KPIs)
• Integrate insights from diverse data sources within the business context to deliver actionable opportunities and strategic recommendations
• Implement AI/ML techniques for predictive modeling, including patient alerts and next-best-action recommendations, while ensuring successful field adoption through education and change management
• Stay up to date with the latest advancements in data analytics, AI/ML, and industry trends, integrating novel methodologies to enhance business intelligence capabilities
• Promote a culture of continuous improvement by refining existing analytical processes and introducing new best practices to optimize field operations and strategic planning

Field Operations and Execution Excellence:

• Territory Alignment & Maintenance: Lead the design and upkeep of equitable field territories using industry-standard mapping tools in collaboration with cross-functional teams
• HCP Targeting & Call Planning: Implement and refine healthcare provider (HCP) targeting strategies to align with sales leadership objectives, ensuring seamless execution by field teams. Design and deploy quarterly targeting, call plan refinements, and segmentation strategies to enhance execution effectiveness
• CRM Maintenance & Optimization: Collaborate with field sales teams to refine workflows and enhance the Veeva CRM platform, partnering with IT for necessary updates and improvements
• Field Training, Support & Compliance: Provide cross-functional support for field inquiries, ensure compliance with regulatory standards related to data analysis and reporting, and deliver field force training on analytics tools to enhance performance evaluation and opportunity assessment

Performance Monitoring and Incentive Compensation:

• Develop and manage performance reporting, including the design of field-facing dashboards and reports for pre-call planning and performance assessment at various levels (territory, region, nation) to monitor the effectiveness of commercial initiatives and sales performance
• Work closely with HQ and field cross-functional teams to generate impactful reports and provide necessary training on performance analytics
• Design and calculate field incentive compensation plans, leveraging historical data and advanced analytics to simulate expected payouts
• Oversee incentive compensation administration, ensuring accurate and timely payout processing while maintaining program integrity

Stakeholder Management:

• Interact with a broad range of internal customers, including and not limited to Sales leadership, Medical Affairs Leadership, Commercial Learning and Development and IT
• Viewed as a cross-functional subject matter expert and sought for advice on decisions that can impact field strategy and operations
• Management of external consulting resources from project delivery and timeline perspective
• Uphold our Key Principles by conducting work through collaboration, embracing possibilities, following the data, and leading by doing, ensuring our actions align with Corcept ethics and patient-first principles

Preferred Skills, Qualifications and Technical Proficiencies:

• Proven track record in sales analytics or sales operations teams
• Deep knowledge and experience working with diverse pharma data sources, including IQVIA, Symphony, Komodo, 867, GPO & Specialty pharmacy datasets
• Strong familiarity with CRM (Veeva / Salesforce), and Business Intelligence tools (Tableau / PowerBI)
• Skilled in translating complex insights into actionable recommendations that are easy for stakeholders to understand
• Natural curiosity and problem-solving ability, with a focus on improving operational efficiency and addressing key business challenges
• Proven ability to provide strategic and tactical advice to stakeholders, leveraging a consultative mindset to understand their challenges and tailoring solutions to meet their specific needs

Preferred Education and Experience:

• Bachelor’s degree
• 5+ years of relevant experience in Sales analytics / Sales operations with increasing responsibility and scope preferably within Biopharmaceutical industry

The pay range that the Company reasonably expects to pay for this headquarters-based position is $150,300 – $222,100; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

 Applicants must be currently authorized to work in the United States on a full-time basis.