Senior Manager, Enablement Operations and Instructional Design

Lead and Manage the Instructional Design and Content Development Team 

• Supervise and mentor a team of instructional designers and content developers to create high-impact sales enablement content and learning curriculum materials.
• Identify, invest and train the team on content design AI technologies to scale and improve the performance and output of the team.

Oversee Highspot Sales Enablement Platform Implementation and Adoption 

• Manage the implementation, ongoing adoption, and optimization of the Highspot platform across the organization.
• Collaborate with key stakeholders to ensure the platform aligns with business needs and enhances the efficiency and effectiveness of the sales process.

Governance and Content Strategy 

• Establish governance practices for content on the Highspot platform, ensuring materials are current, relevant, and accessible.
• Maintain and refine a content strategy that supports the sales enablement goals, ensuring alignment with business objectives and sales strategies.

Develop and Implement Instructional Design Processes 

• Create a scalable instructional design process for the intake and prioritization of new projects and updates to existing content.
• Ensure a structured approach to identifying content needs, assigning resources, and delivering high-quality sales training content on time.

Collaborate with Cross-Functional Teams 

• Partner with product marketing, sales operations and other key stakeholders to build and align enablement materials with product launches, sales campaigns, and GTM strategies.
• Act as the main point of contact between the enablement team and other departments to ensure content accuracy and alignment with business goals.

Measure and Optimize Content Effectiveness 

• Utilize data and feedback from sales teams to assess the effectiveness of training and enablement content.
• Implement continuous improvement initiatives to enhance the impact of content and training on sales performance.

Project and Resource Management 

• Manage project timelines, resources, and budgets effectively to meet deadlines and achieve team objectives.
• Ensure that team members are aligned on priorities and project goals, promoting a collaborative, high-performance culture.

Facilitate Team Development and Growth 

• Foster a culture of professional development within the team, providing coaching, training, and growth opportunities.
• Encourage continuous learning and upskilling in instructional design, content creation, and platform management.

• 7+ years of experience in instructional design, with a focus on sales enablement, content development, or adult learning strategies
• 3+ years of experience managing or leading a team of instructional designers or sales content creators
• Proven experience in designing and developing sales enablement training curriculums for global sales teams, ideally within the technology or SaaS industries
• Expertise in learning management systems (LMS), eLearning platforms, and content creation tools, such as Articulate, Captivate, or Camtasia
• Solid understanding of adult learning principles, sales processes, and instructional methodologies
• Excellent project management skills, with the ability to manage multiple priorities and deadlines
• Excellent communication, collaboration, and leadership skills, with the ability to influence stakeholders at all levels
• Bachelor’s degree in instructional design, education, learning and development, or a related field required, master’s degree is a plus
• Experience with sales methodologies (e.g., MEDDIC, Challenger, SPIN Selling, Force Management Command of the Message) and designing training to support these frameworks.
• Familiarity with Infoblox's products, network security, or broader IT infrastructure industry knowledge is a plus
• Analytical mindset with the ability to interpret data and make informed decisions to improve training outcomes

• Team Leadership and Development: Assess current talent, hire new sales content development role and identify any additional needs for support.
• Highspot Adoption and Content Governance: Build an ongoing platform adoption and content governance program for our Highspot implementation.
• Stakeholder Collaboration: Establish strong relationships with Sales Operations, Product Marketing, and Sales Leadership to ensure training curriculums and content are aligned with key sales initiatives and objectives.

• Sales Enablement Impact: Demonstrate measurable improvement in sales effectiveness through the successful adoption and management of our Highspot enablement platform and sales training content developed to support our core enablement programs.
• Continuous Program Optimization: Drive continuous improvement of instructional design processes, leveraging feedback and sales performance data to refine and enhance training materials for optimal outcomes.
• Strategic Influence and Expansion: Act as a strategic partner within the organization, expanding the instructional design team’s influence across global sales teams and aligning programs to future business needs and growth initiatives

• Onsite massages, clubs, farmers market, and fitness classes
• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities, seating, and courtyard BBQ
• Dog park and pet-friendly programs
• Newly remodeled offices with state-of-the-art amenities