Senior Manager, Deal Desk - EMEA

About the role:

At Samsara, the Deal Desk's mission is to secure durable and efficient growth for the company through best-in-class, agile and scalable deal governance. The EMEA Deal Desk Leader will oversee Samsara’s Deal Desk function for EMEA markets

This role will:

• Work closely with senior leadership across Samsara (Sales, Finance, Operations, Accounting, Legal, and Product) t influence deal portfolio, complex deal outcomes and achieve corporate financial goals across EMEA markets and segments.
• Design and maintain policies, commercial strategies and downstream processes to support assigned Sales segments, while also partnering cross-functionally to shape and close complex deals. 
• Foster a fulfilling and inclusive work experience by hiring, managing and developing a high-performing team. 

In this role, your impact will be highly visible and contribute directly to Samsara’s business performance and success. 

In this role, you will: 

• Achieve corporate financial outcomes by providing thought leadership and influencing both high-volume Mid Market and complex Enterprise transactions
• Demonstrate operational excellence, and help evolve processes and system requirements to provide a streamlined Sales and Customer experience at scale
• Partner with Sales and Finance leadership to inform and execute against an aligned deal strategy, including pricing, payment structures, commercial terms, legal and product considerations
• Refine and improve the deal review process, documentation and systems applied to standard and non-standard transactions, in collaboration with Sales, Sales Operations, IT and Finance
• Build strong cross-functional partnerships, proactively communicate and iterate on feedback
• Utilize data and real-time reporting to identify areas of improvement, inform solutions, execute initiatives and communicate results
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Keep a High Bar, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high-performing global team of people managers and individual contributors 

Minimum requirements for the role:

• 10+ years of combined experience in Deal Desk, Finance, Sales, Sales Operations, Revenue Operations or equivalent roles
• Demonstrated experience in complex deal negotiations
• Business acumen, ability to translate corporate financial goals into consistent deal support strategy
• Track record of executing multiple strategic programs across an organization, including process improvements, systems enhancements, and enablement
• Demonstrated ability to hire, manage, and develop talent and lead high-performing team
• Ability to effectively identify, prioritize and manage initiatives leveraging an OKR system across a global team
• Ability to work with senior management and Enterprise Customers, distill key concepts, and influence business choices 
• Strong written and verbal communication skills
• Ability to synthesize data into actionable insights, make data-driven conclusions and establish recurring reporting to monitor performance
• Proficiency in CRM, CPQ and CLM tools and familiarity with downstream systems (eg, ERP, reporting visualizations)

An ideal candidate also has:

• Experience managing a Deal Desk or Commercial Management team within a high-growth SaaS business at scale ($1 billion + ARR) 
• Proficient in deal management, contract management and pricing optimization
• Proficiency in Salesforce and NetSuite